Property Management Coordinator, Bilingual

🕒 Junho 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💬 Bilíngue

👻 Score fantasma 27%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇪🇸 Espanhol obrigatório

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Logo of The Hello Team

The Hello Team

1001 - 5000 funcionários

Fundada em 2021

🏥 Saúde

🛡️ Seguros

📦 Logística

Healthcare • Insurance • Logistics

A Hello Team é uma fornecedora B2B de soluções estruturadas para contratação offshore e gerenciamento de força de trabalho. Eles recrutam, contratam e operam equipes dedicadas nearshore e offshore em mais de 30 países, oferecendo serviços de staff remoto, BPO, atendimento e construção de call centers com recrutamento local, supervisão operacional baseada nos EUA, treinamento e gestão de força de trabalho em tempo real. A empresa enfatiza responsabilidade, monitoramento de desempenho e alinhamento cultural para clientes nos setores de saúde, seguros, imobiliário, serviços profissionais e outros.

Descrição

• Serve as the primary point of contact for tenants, providing support in English and Spanish. • Answer tenant calls and follow up on maintenance requests. • Create and manage work orders in AppFolio software. • Coordinate vendors and ensure timely issue resolution. • Build and maintain a network of service vendors. • Handle rent collections and payment follow-ups. • Assist with vacancy management and leasing support. • Maintain accurate tenant, vendor, and property records in AppFolio. • Monitor open maintenance tickets and ensure timely completion. • Communicate with property owners and vendors regarding work order updates and operational needs. • Support daily property management and real estate operations. • Perform other duties related to the position as assigned.

🎯 Requisitos

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) • Excellent communication and problem-solving skills • Hands-on experience using AppFolio or any other property management software • Experience in property management or real estate operations • Strong phone communication and relationship-building skills • Organized, reliable, and able to coordinate vendors and manage tasks through completion • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours • Interested in long-term career opportunities. • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefícios

• 100% remote work • Great work environment with potential for growth

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