IT Project Management Lead Analyst

🕒 2 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $87.800 - $146.400 / ano

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

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Logo of The Cigna Group

The Cigna Group

10.000+ funcionários

Fundada em 1982

🏥 Saúde

⚕️ Seguro de Saúde

💊 Farmacêutico

Healthcare • Healthcare Insurance • Pharmaceuticals

O Grupo Cigna é uma empresa global de saúde comprometida em melhorar a saúde e vitalidade de seus clientes, consumidores e pacientes. Com suas duas divisões, Cigna Healthcare e Evernorth Health Services, a empresa foca em melhorar a qualidade de vida através de serviços de saúde e gestão de benefícios farmacêuticos. O Grupo Cigna é dedicado a práticas éticas em saúde e inteligência artificial, e se esforça para criar mudanças positivas no sistema de saúde. Também enfatiza suas responsabilidades Ambientais, Sociais e de Governança (ESG), visando impactar a equidade em saúde e promover a inovação na prestação de serviços de saúde.

Descrição

• Lead and manage multiple SaaS implementation projects from customer engagement through planning, execution, and launch • Manage project stages, stakeholders, customer relationships, and implementation success factors • Assess customer data, establish extract setups, manage wholesaler integrations, and configure software • Train customers on software functions and facilitate transition to live status and account management • Serve as the primary Verity program contact and subject matter expert • Coordinate with sales during contract transition into implementation • Conduct proactive communication and software demonstrations with customers and stakeholders • Manage communication with internal and external C-suite stakeholders • Partner with Product Management, Product Development, Sales, Accounting, and Account Management • Lead project transitions to account management • Follow and improve project and procedural workflows • Support implementation and cross-departmental initiatives as assigned

🎯 Requisitos

• BA or BS in business, healthcare, information systems, or related field or equivalent work experience • 3+ years in customer-facing technology implementation and project management; SaaS preferred • Experience in 340B and/or pharmacy operations desired • Project management experience; PMP certification desired • Experience bringing remote customers aboard cloud-based software offerings is a major plus • Ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema • Strong experience with MS Office; expert Excel capability required • Proven ability to communicate verbally and in written form at a high level • Ability to prioritize tasks and work in a fast-paced environment • Ability to multitask and manage multiple discreet implementation projects simultaneously • Customer-focused approach with demonstrated troubleshooting capability • Salesforce or similar CRM experience is a plus • Strong and stable internet connection required • For home work, cable broadband or fiber optic internet with at least 10 Mbps download/5 Mbps upload • Occasional corporate travel, up to 10%, may be required

🏖️ Benefícios

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy • Occasional corporate travel opportunities up to 10%

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