Senior Implementation Manager

🕒 Outubro 15

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🛠️ Especialista em Implementação

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of The Looma Project

The Looma Project

11 - 50 funcionários

🛒 Varejo

📱 Mídia

📣 Marketing

💰 Seed Round em 2022-02

Retail • Media • Marketing

O Looma Project é uma empresa focada em mídia digital no ponto de venda com ênfase em storytelling, educação e recomendações de produtos. Eles oferecem uma plataforma de mídia única onde mercadorias e mídia estão co-localizadas, visando educar e inspirar autenticamente os consumidores no ponto de decisão. Seu motor de conteúdo Relay™ é um mercado global de cineastas e criadores em estilo documental, otimizado para criar conteúdo que influencia decisões de compra na loja. O Looma Project representa uma oportunidade significativa de crescimento para varejistas, aumentando a performance de categorias e métricas de vendas através de soluções eficazes de mídia no ponto de venda.

Descrição

• Own large, multi-site retail deployments end to end, from planning and procurement through installation, launch, and handoff to steady-state operations • Build and maintain integrated project plans covering hardware procurement, certification, site surveys, installation, device registration, content readiness, and go-live • Coordinate cross-functional work across Retail Ops, Product & Tech, Sales, and Content, plus partners and vendors • Track milestones, surface risks early, and drive decisions to keep deployments on schedule • Maintain a single source of truth and report status to Looma leadership and retail partners • Troubleshoot installation issues, rework timelines, and resolve missing approvals • Produce installation guides, store communications, rollout schedules, trackers, and launch readiness checklists • Serve as a primary contact for retailer stakeholders • Manage installation, hardware, and logistics vendors for quality, cost, and timeline • Travel to stores, retailer offices, and vendor sites to oversee pilots, resolve field issues, and build relationships • Capture deployment lessons and improve future rollouts • Define project management standards, tools, and rituals • Create repeatable playbooks and templates for launches, expansions, and hardware refreshes • Own project management documentation and training • Mentor and coach junior project and implementation team members • Partner with Retail Ops leadership to improve planning, resourcing, and forecasting

🎯 Requisitos

• 7+ years of project, program, or implementation management experience, including ownership of large, complex deployments • Track record of leading multi-site physical rollouts, including managing field and install vendors • Experience working directly with large retail chains or in retail technology / in-store media strongly preferred • Experience creating project management processes, documentation, or training for a team • Comfort with project management tools (e.g. Asana) and spreadsheets for planning and tracking • Owner’s mindset and full responsibility for outcomes • Ability to stay organized and decisive under pressure • Ability to write and present clearly to audiences from store associates to retailer executives • Willingness to create structure and improve processes • Willingness to mentor and coach junior team members • Detail-oriented • Willing to travel approximately 25% of the time • Must be currently authorized to work in the United States on a full-time basis

🏖️ Benefícios

• Employee coverage for health, dental, and vision (gold plan) • Unlimited PTO (3-week minimum) • Flexible office setting (office, flex, or WFH, with associated stipends) • Craftsmanship stipend • Paid parental leave • 401(k) plan • Stock options • Cash/equity flexibility to opt for more equity and less cash or vice versa

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