Account Manager, Language Services

🕒 Fevereiro 6

🇦🇷 Argentina – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 45%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10.000+ funcionários

Fundada em 1956

🏥 Saúde

📦 Logística

🏭 Manufatura

Healthcare • Logistics • Manufacturing

A Thermo Fisher Scientific é a líder mundial em servir à ciência, com receita anual de mais de US$ 40 bilhões. Sua missão é capacitar os clientes a tornar o mundo mais saudável, limpo e seguro, apoiando a pesquisa em ciências da vida, solucionando desafios analíticos complexos, aumentando a produtividade dos laboratórios e melhorando a saúde dos pacientes por meio de diagnósticos e do desenvolvimento de terapias que transformam vidas. Com uma equipe global, oferece tecnologias inovadoras e serviços farmacêuticos por meio de marcas como Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon e PPD.

Descrição

• Maintains relationships with key internal and external clients. • Initial communication point, and owns all client communication, gather complex client requirements, and triage incoming opportunities/projects. • Establishes and maintains excellent relationships with internal/external clients, and production colleagues worldwide. • Gathers and analyzes new client requirements. • Collaborates with various members of the production to assess the scope of work and produce cost estimates when needed. • Triages client requests and performs handovers to project teams. • Advises clients regarding best practices for translations and setting translation budget guidelines. • Helps clients and project teams troubleshoot issues that may arise during the project process. • Identifies improvements to existing workflows and processes. • May attend client meetings to support the generation of future project deliverables. • Responsible for collecting customer satisfaction data and act as a point of escalation.

🎯 Requisitos

• 2 to 5+ years proven account management experience, preferred in localization industry. • CAT/TMS tool experience required. • Excellent attention to detail • Proven skills of multi-tasking, time management, organization, and attention to detail. • Excellent oral, written, and interpersonal communication skills. • Proficiency in MS Office suite. • Bachelor's degree or equivalent and relevant formal academic / vocational qualification. • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2 to 5+ years).

🏖️ Benefícios

• Health insurance • Paid time off • Professional development opportunities • Flexible working hours

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