Senior Director, Managed Security Services – Solutions Delivery

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🕒 Maio 28

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Thinkahead Consultant Psychologist Pty Ltd

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1 - 10 funcionários

Thinkahead é uma empresa de psicologia de capital privado que atua tanto no campo clínico (atendimento particular) quanto no espaço corporativo de consultoria.

Descrição

• Key member of the Leadership team. • Manage a team of support administrators, engineers and/or technical leads within the Security Operations Center • Develop service management strategies and identifying staff, tools, and specialized support to ensure processes are providing maximum efficiency. • Primarily responsible for security event monitoring, management, and response • Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring • Ensure compliance to Service Level Agreements and Objectives, process adherence and process improvisation to achieve operational objectives • Revise and develop processes to strengthen the current Security Operations Framework, review policies and highlight the challenges in managing SLAs • Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center • Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring • Responsible for integration of standard and non-standard logs in SIEM • Creation of reports, dashboards, metrics for managed security operations and presents to leadership team • Coordination with stakeholders, build and maintain positive working relationships with them • Responsible for team development including product training, threat analysis, managed security services and soft (people) skills • Creation of career path framework from Tier 1 to Tier 3 and beyond. • Support the managed security specialist sales team with customer relations • Maintenance of regular cadence with customers to ensure satisfaction and continued service development. • Travel 20%

🎯 Requisitos

• Bachelor’s degree or equivalent experience. • 5+ years’ experience in IT Management or Operations Management in a multi-customer environment. • High level of oral and written communication skills in order to communicate effectively with colleagues and stakeholders. • Proficient in Incident Management and Response • Experience in security device management including SIEM (Elastic and AlienVault), EDR (Sophos, Crowdstrike, Elastic), Vulnerability Management (Tenable, Rapid7, Qualys) and other security toolsets • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc. • Experience in threat management • Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix • Knowledge of applications, databases, middleware to address security threats against the same. • Proficient in preparation of reports, dashboards and documentation • Excellent communication and leadership skills • Experience in performing vendor management • Ability to handle high pressure situations with key stakeholders • Good Analytical skills, Problem solving and Interpersonal skills • Track record of strong leadership • Desired Educational and Certification Qualifications: CISSP, CCSP, GDAT, GCIA, GNFA

🏖️ Benefícios

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.