Product Specialist

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🕒 Junho 15

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Togal.AI

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2019

🏗️ Construção

💼 Consultoria

🤖 Inteligência Artificial

💰 $7.000.000 Seed Round - Togal.AI em 2023-03

Construction • Consulting • Artificial Intelligence

Togal. AI é uma plataforma de takeoff baseada em nuvem com tecnologia de IA, voltada para a indústria da construção, que detecta, mede, compara e rotula automaticamente espaços e características em plantas e desenhos arquitetônicos. Desenvolvida por estimadores para estimadores, ela acelera os takeoffs pré-construção, aumenta a precisão, permite a colaboração em tempo real da equipe e automatiza tarefas manuais (incluindo interação em linguagem natural via Togal. CHAT) para ajudar empreiteiros e subcontratados a produzirem propostas mais rápidas e precisas.

Descrição

• Lead onboarding webinars to introduce new customers to Togal.AI’s core functionality. • Collaborate with customers to design and execute customized training plans for effective adoption. • Deliver focused training sessions tailored to trade-specific workflows. • Maintain up-to-date training materials including user guides and video tutorials. • Host regular “Office Hours” to support customer engagement and address questions. • Proactively engage new users to drive adoption and surface potential roadblocks early. • Act as a product expert to guide customers in optimizing their use of Togal.AI. • Partner with Customer Support to track, report, and resolve onboarding issues or bugs. • Work closely with the Customer Success team to ensure customer satisfaction and goal alignment. • Continuously refine onboarding processes in line with product updates and customer feedback.

🎯 Requisitos

• Construction industry HIGHLY experience preferred • Experience in customer onboarding, implementation, training, or support, ideally in a SaaS or technical environment. • Strong communication and presentation skills. • Ability to simplify complex concepts and tailor content to different user personas. • Experience in the construction or building technology industry a plus • Self-starter with a customer-first mindset and proactive problem-solving skills. • Proficient in creating training content and documentation. • Comfortable collaborating cross-functionally with product, support, and success teams.

🏖️ Benefícios

• Health, dental, and vision insurance • Unlimited PTO and remote flexibility • Opportunity to grow your career at a fast-paced AI startup • Collaborative and innovative work environment