Senior Manager, Customer Enablement

🕒 Junho 18

🇨🇦 Canadá – Remoto

⏰ Tempo Integral

🟠 Sênior

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Toptal

1001 - 5000 funcionários

Fundada em 2010

💼 Consultoria

📣 Marketing

🎯 Recrutamento

💰 Seed Round em 2012-06

Consulting • Marketing • Recruitment

Toptal é uma rede exclusiva dos melhores freelancers do mundo — desenvolvedores de software, designers, especialistas em marketing, especialistas em finanças, gerentes de produto e gerentes de projetos. A empresa oferece às organizações acesso a profissionais altamente qualificados para enfrentar seus projetos mais importantes. As soluções da Toptal permitem que as empresas contratem, com rapidez e flexibilidade, talentos de ponta para diversas funções, incluindo desenvolvedores, designers e especialistas em finanças, entre outras. Esses profissionais são rigorosamente testados e avaliados para garantir alta qualidade e uma excelente taxa de sucesso de contratação após período de teste, de 98%. Com presença global e foco na adoção de competências avançadas, como blockchain e IA, a Toptal está liderando o futuro do trabalho sob demanda. As empresas contam com a Toptal para acessar talento freelancer de alta qualificação em vários setores, garantindo que possam formar equipes extraordinárias com rapidez e eficiência, conforme as necessidades de cada projeto.

Descrição

• Equip revenue-generating teams with knowledge, skills, tools, and processes to sell confidently and effectively. • Combine strategic thinking with operational excellence to design, execute, and continuously improve scalable enablement programs that drive measurable business outcomes. • Support Sales Enablement strategy across various organizations, ensuring teams are prepared for evolving products, go-to-market strategies, and customer needs. • Own end-to-end enablement programs from planning through execution and reinforcement. • Build comprehensive enablement plans with clear objectives, timelines, and success metrics. • Design and deliver engaging instructor-led, self-paced, and live training. • Develop playbooks, programs, learning paths, and reference materials. • Measure program effectiveness and continuously improve based on feedback and performance data.

🎯 Requisitos

• Bachelor’s degree is required. • 5-7+ years of experience in Enablement, Operations, and Strategy, or similar role. • Experience in building training programs and supporting sales organizations. • Experience in learning management systems and sales tools. • Strong project management and stakeholder management skills. • Strong communication skills for effective verbal and written communication. • Experience in change management, enablement methodologies, and tools. • Strong experience in stakeholder management, leading projects end-to-end, and hosting calls. • Collaborative - Nothing we do is done in isolation. Your success depends on your ability to work with a team and cross-functionally. • Proactive - Understand our shared mission, and be willing to put in the work required to drive us to that goal. • Organized - The nature of this role requires that you understand multiple priorities and the timelines associated with each, and execute with operational efficiency being top of mind. • Meticulous - Toptal is a fast-paced environment, requiring outstanding attention to detail and an understanding of key priorities and initiatives. • Coachable - This role requires the ability to synthesize feedback and put it into action. • Executive Communicator - In our fully remote organization, strong communication is imperative. Excellent communication in all forms across a wide variety of personality types, roles, and geographies is paramount to success. • Trusted Business Partner - You must be relationship-driven. • Innovator - This role favors those experienced in successfully launching externally facing materials to sales teams. • Fun - You don’t take yourself too seriously, and you have a sense of humor.

🏖️ Benefícios

• Resumes and communication must be submitted in English.

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