Senior Director, TMF Services

🕒 Junho 25

🏖️ New Jersey, North Carolina, +1 estados a mais – Remoto

🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Tempo Integral

🟠 Sênior

👔 Diretor

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TransPerfect

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

⚖️ Jurídico

📣 Marketing

💰 $425.000.000 Debt Financing - TransPerfect em 2025-04

Consulting • Legal • Marketing

A TransPerfect é uma empresa global de serviços e tecnologia de idiomas que fornece tradução, localização, interpretação, suporte ao cliente multilíngue (contact center/BPO), serviços regulatórios e de rotulagem, além de soluções criativas/de marketing global. Ela combina linguistas humanos com tecnologia — notadamente a plataforma de gerenciamento de tradução GlobalLink e capacidades de tradução por IA/máquina — para ajudar empresas a lançar e gerenciar conteúdos, softwares, sites e campanhas em múltiplos idiomas e mercados. A TransPerfect atende clientes empresariais em setores como ciências da vida, finanças, jurídico, jogos, varejo e mídia.

Descrição

• Partner with executive leadership to develop annual business plans, revenue targets, and service line roadmap • Support business development to identify, pursue, and close new business opportunities including new client relationships, expanded scopes of work, and strategic partnerships • Own Profit & Loss (P&L) accountability for the divisions TMF Services practice, driving profitability through efficient delivery models and pricing strategy • Continuously evaluate and implement best-in-class tools and workflows for eTMF management, TMF record quality, and inspection readiness • Establish scalable delivery frameworks and quality standards across client engagements • Monitor industry trends (regulatory guidance, technology evolution, competitive landscape) and translate insights into service improvements • Revise, implement and monitor departmental compliance with SOPs • Champion the adoption of AI technologies, automation, and digital tools to enhance team productivity and client outcomes • Serve as an executive sponsor for key client accounts, ensuring high levels of satisfaction, retention, and growth • Oversee the successful delivery of the TMF Services portfolio, ensuring projects meet quality, timeline, budget, and compliance objectives • Build trusted advisor relationships with client stakeholders at the director and C-suite level • Ensure team members meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan • Serve as a visible spokesperson and subject matter expert for the company in the eTMF and clinical operations space • Represent the organization as a thought leader and subject matter expert through industry conferences, publications, webinars, and professional networks. • Build and maintain a strong external network with sponsors, CROs, technology vendors, and industry associations • Recruit, develop, and lead a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement • Collaborate cross-functionally with commercial, technology, and operational teams to achieve strategic business objectives · Complete all other tasks deemed appropriate for the role as assigned by the manager/supervisor

🎯 Requisitos

• Minimum Bachelor's degree or equivalent in life sciences, health sciences, or related field • At least 12 years of progressive experience in clinical operations, TMF, or clinical records management within a CRO, sponsor company, or clinical services provider • Minimum of 10 years of supervisory/management experience • Strong understanding of clinical trial processes and clinical records management operations • Proven experience presenting, speaking, or publishing in industry forums and professional settings • Demonstrated success in leading and scaling teams in fast-paced, client-facing environments • Demonstrated expertise in Trial Master File (TMF) strategy, eTMF platforms (e.g., Veeva Vault, TI, Wingspan, Medidata etc.), and supporting TMF inspection readiness • Strong knowledge of applicable regulations and guidance: ICH E6(R2/R3), FDA 21 CFR Part 11, EMA TMF guidelines, CDISC TMF Reference Model • Strong understanding of drug development and clinical trials operations • Proven ability to navigate ambiguity and successfully build and scale processes, teams, and service offerings. • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

🏖️ Benefícios

• Career growth and development opportunities