Prior Authorization Coordinator

🕒 Setembro 1

🎰 Nevada – Remoto

infoinfo

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👻 Score fantasma 15%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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TrueScripts Management Services

51 - 200 funcionários

Fundada em 2014

🏥 Saúde

💼 Consultoria

⚕️ Seguro de Saúde

Healthcare • Consulting • Healthcare Insurance

A TrueScripts Management Services dedica-se a fornecer serviços excepcionais de gestão de benefícios de prescrição. Com foco em oferecer economia máxima e atendimento incrível, a TrueScripts trabalha em estreita colaboração com membros, clientes, corretores e prescritores para oferecer soluções personalizadas e sob medida. A empresa se orgulha de sua transparência e eficiência, oferecendo um tempo de resposta de 24 a 48 horas para solicitações de autorização prévia e um compromisso com o atendimento ao cliente, garantindo que pessoas reais estejam disponíveis para ajudar em mais de 99% das vezes.

Descrição

• Review and process prior authorization requests for pharmacy claims • Provide service to TrueScripts’ members • Handle prior authorizations received electronically, by fax, or by provider/member request • Verify received documentation and obtain required documentation according to benefit plan parameters and pharmacist guidance • Navigate submitted prior authorizations from receipt through clinical review determination using PA navigation software • Complete new and renewal prior authorization requests for specialty and non-specialty drugs • Contact members, pharmacies, and physician offices by telephone, email, and fax as necessary • Ensure compliance with benefit plan parameters • Educate and assist members with pharmacy benefit plans and prior authorization requests • Monitor PA queues and process requests according to company guidelines • Investigate, solve, and resolve issues related to prior authorization requests • Receive automated clinical review responses from ePA and manual clinical reviews from pharmacists • Create and send denial letters to providers • Move approved prior authorizations to the appropriate Member or Clinical Care queues • Perform other assigned duties

🎯 Requisitos

• Applicants must reside in the Pacific time zone • High school diploma required • Two-year degree in a related field preferred • Demonstrated reliable work history • Some experience in pharmacy prior authorizations or retail pharmacy experience • Effective communication skills with members, physicians’ offices, and pharmacies • Ability to learn and explain pharmacy benefit plans to benefit holders • Proactive mindset and ability to work diligently through prior authorization queues • Ability to work independently • Proficiency in Microsoft Office 365, including Word, Excel, and Outlook • Ability to multitask and adjust priorities based on business needs • Strong problem-solving abilities, analytical thinking, and attention to detail • Willingness to learn business processes specific to the Pharmacy Benefit Management (PBM) industry

🏖️ Benefícios

• Fully remote work arrangement

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