Insurance Sales Agent – Quebec, Bilingual

🕒 Agosto 27

🇨🇦 Canadá – Remoto

💵 $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🔒 Seguros

👻 Score fantasma 0%

infoinfo

🗣️🇺🇸🇬🇧 Inglês obrigatório

🗣️🇫🇷 Francês obrigatório

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Logo of Trupanion

Trupanion

1001 - 5000 funcionários

Fundada em 2000

🏥 Saúde

📣 Marketing

🛡️ Seguros

💰 $60.000.000 Post-IPO Equity em 2020-11

Healthcare • Marketing • Insurance

A Trupanion é uma provedora líder de seguro para animais de estimação, oferecendo cobertura abrangente para cães e gatos. Com mais de 25 anos no setor, a Trupanion oferece planos de pagamento ilimitados e pagamento em tempo real na finalização através de seu sistema VetDirect Pay™, garantindo que os animais recebam cuidados imediatos sem estresse financeiro para os proprietários. Confiada por mais de um milhão de cuidadores de animais e veterinários, a Trupanion é conhecida por sua cobertura extensa que inclui condições hereditárias, odontologia avançada, alergias, entre outros. A empresa enfatiza a facilidade de uso com uma linha de atendimento ao cliente disponível 24/7 e um compromisso de ajudar os animais de estimação em todas as fases da vida.

Descrição

• Respond to prospective members interested in pet insurance policies • Understand each member’s unique needs and tailor insurance solutions accordingly • Present the value of Trupanion’s pet insurance policies • Maintain control of calls and guide conversations through enrollment • Provide detailed information about policies and coverage options • Address members’ questions and objections • Accurately enroll pets in insurance policies • Collect and thoroughly document all required information • Serve as the primary point of contact for current members • Respond to policy inquiries and provide guidance • Ensure overall member satisfaction • Process cancellation requests and understand members’ concerns • Explore alternative solutions and make every effort to retain members • Communicate with members by phone and email, adapting communication style as needed

🎯 Requisitos

• At least two years of experience in a sales and/or customer service role • Previous experience in a bilingual sales or customer service role • Active Level 1 Damage Insurance or Level 1 Personal Lines Damage Insurance licence issued by the AMF • Licence to sell insurance in Quebec and in the province where you currently reside • Fluency in English and French • Excellent verbal and written communication skills in English and French • Ability to adapt to members’ diverse needs and preferences • Goal-oriented mindset focused on achieving and exceeding sales targets • Ability to handle challenging situations and complaints and resolve problems • Ability to adapt to changing circumstances and develop innovative solutions • Patience and active listening skills • Emotional intelligence • Emotional resilience • Availability Monday through Friday, 11:00 a.m. to 8:00 p.m. ET, during the first 12 weeks of training • Availability for shifts starting as early as 8:30 a.m. ET after training • Weekend availability

🏖️ Benefícios

• Employer-paid extended health coverage for you and your family • Trupanion partners with Wealthsimple to manage your RRSP, pension, and other retirement savings plans • Four weeks of paid vacation and 11 personal days • Five weeks of paid sabbatical leave after five years of employment • Employer-paid medical coverage for one pet (cat or dog) • Paid time off for volunteering with nonprofit organizations • Open, friendly, and fun pet-friendly work environment • Monthly bonuses based on individual performance • Restricted Stock Units (RSUs), vesting over four years

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