Global Account Manager

🕒 Setembro 2

🏄 California – Remoto

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💵 $156.102 - $274.525 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of TTM Technologies

TTM Technologies

10.000+ funcionários

Fundada em 1998

🎖️ Defesa

🏥 Saúde

📦 Logística

Defense • Healthcare • Logistics

A TTM Technologies é um fabricante global líder de soluções tecnológicas, especializado em sistemas de missão, componentes de RF e montagens de micro-ondas/microeletrônicas de RF. A empresa também é conhecida por suas placas de circuito impresso (PCBs) avançadas, incluindo variantes de entrega rápida e tecnologicamente avançadas. A TTM atende a vários mercados-chave, incluindo aeroespacial e defesa, automotivo, computação, instrumentação industrial, médico, 5G e rede e comunicações. Seus produtos enfatizam confiabilidade e inovação, atendendo a aplicações críticas e de próxima geração em vários setores.

Descrição

• Sell TTM Technologies products and maintain relationships as the primary contact for assigned existing key global/international accounts • Expand and develop strategic accounts, provide customer service, and pursue new business within existing accounts • Develop and maintain relationships with global C&C accounts to increase customer satisfaction and annual sales, including C&C-controlled business • Provide indirect oversight and guidance to other sales employees • Collaborate globally across management, Purchasing, Global Supply Chain Management, Manufacturing, Engineering, Quality, Customer Service, and Quoting Centers • Manage and develop key partner relationships and provide professional leadership, coordination, and strategy for global accounts • Participate in customer business reviews, negotiations, and daily customer support • Communicate customer initiatives, requests, capacity and technology requirements, comments, and action items to TTM management • Follow through on customer commitments and action items to completion • Fulfill customer needs and ensure customer satisfaction • Follow up on open quotes and business opportunities • Monitor TTM performance and drive improvements with site-level management • Support negotiation spreadsheets, research for QBRs, and related C&C activities • Guide and support TTM sales at regional sites • Participate in negotiations and QBRs at customer-designated sites • Present to customers, TTM management, and support teams • Recommend and provide customer solutions • Communicate customer initiatives, capacity demands, and technology needs to TTM divisions globally • Collaborate with accounting, engineering, production, customer service, and other teams to resolve business issues • Provide quarterly updates on C&C-controlled business • Work with the C&C team to approve customer rebates • Support special projects and programs assigned by TTM management • Prepare written correspondence for customers, employees, and management • Travel globally and support North America, Europe, and Asia across calls, conferences, email, and other communications

🎯 Requisitos

• Bachelor degree plus experience in sales is preferred or equivalent combination of education and experience • Knowledge of Printed Circuit processing and material technology is required • Knowledge of industry certifications and requirements for different market segments • Ability to read, write and understand the English language • Good written, oral, communication, and interpersonal skills • Excellent attention to detail and organizational skills • Working knowledge of Windows Excel, Word, PowerPoint, Outlook, and internet • Printed Circuit Board manufacturing knowledge • Knowledge of the competitive market for PCBs • Ability to understand technical needs and create strategy to support customer requirements • Ability to handle a fast-paced environment with high volume of workload • Available for 25% to 50% travel and extended stays away from home • Must be a U.S. Citizen or Permanent Resident due to EAR requirements • Strong decision-making and interpretation skills • Proven history of successful sales performance and customer service/support exceeding expectations • Ability to solve practical problems with limited standardization • Ability to manage conflict situations with internal and external customers • Ability to prioritize tasks and respond quickly to urgent requests • Must comply with TTM Export Control Policies and Procedures and applicable ITAR, EAR, and OFAC laws

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • 401k • Flexible spending accounts • Health savings accounts • Accident benefits • Life insurance • Disability benefits • Paid vacation • Paid holidays • Annual or quarterly company bonus may apply based on position assignment • Shift premium may apply for alternative shifts

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