Field Operations Manager

🕒 Julho 24

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

👻 Score fantasma 19%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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TurbineOne

11 - 50 funcionários

Fundada em 2021

🎖️ Defesa

🏭 Manufatura

🚀 Aeroespacial

💰 $3.000.000 Seed Round em 2022-01

Defense • Manufacturing • Aerospace

A TurbineOne é uma empresa orientada por missão focada em aprimorar a segurança nacional por meio de soluções tecnológicas avançadas. Especializa-se na automação do reconhecimento de ameaças utilizando Machine Learning de ponta e oferece um Sistema de Percepção de Linha de Frente que melhora a tomada de decisões para operações militares e de defesa. Ao alavancar inteligência e autonomia, a TurbineOne visa fornecer detecção abrangente de ameaças e consciência situacional para as forças de defesa, permitindo-lhes responder rapidamente a ameaças em evolução.

Descrição

• Own the end-to-end operational workflow for Field Engineering from resourcing and readiness to execution and closeout. • Maintain the field engagement tracker, validate upcoming requests, and drive pre-deployment planning discipline. • Own the operational readiness of field hardware. • Coordinate imaging, configuration, software versioning, testing, and shipping for deployments and demos. • Maintain standard loadouts and coordinate with Engineering/IT/DevOps. • Create and maintain the asset-management system. • Track inventory, custody, location, status, and lifecycle management for all field gear. • Own the field knowledge base. Maintain SOPs, checklists, templates, and AARs. • Ensure lessons learned are captured and reusable. • Own communication rhythms. • Translate product updates into field-relevant guidance, coordinate daily SITREPs, and provide operational updates to leadership. • Own the Field Engineering readiness model. • Build onboarding pathways, define readiness requirements, and run enablement sessions and assessments to ensure FEs are prepared for mission types and hardware loadouts.

🎯 Requisitos

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline, or equivalent practical experience. • 4+ years of experience in Field Operations, Technical Enablement, Customer Success, or Systems Engineering, with a specific focus on building and scaling operational systems. • 2+ years of experience leading or managing teams (this role transitions from a hands-on IC builder to a team lead). • Proven track record of operationalizing informal or ad-hoc processes into repeatable, scalable operating models. • Strong proficiency in scripting languages (e.g., Python, Bash) for automation, data routing, and operational tooling. • Experience supporting production software deployed into mission-critical, disconnected, or hybrid environments. • Working understanding of networking, cloud infrastructure, infrastructure-as-code, monitoring, and operational reliability. • Excellent written and verbal communication skills; ability to create clear documentation and standardized operating procedures. • U.S. Citizenship. Ability to obtain and maintain a U.S. Security Clearance.

🏖️ Benefícios

• Health insurance • Flexible work arrangements • Professional development opportunities

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