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Security Platform Engineer I

🕒 Outubro 14

🏈 Ohio – Remoto

infoinfo

💵 $85.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏗️ Engenheiro de Plataforma

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Tusker, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 14

Ainda aberta no site da Tusker. Verificada 53 minutos atrás.

Logo of Tusker

Tusker

201 - 500 funcionários

🚘 Automotivo

👥 RH Tech

🤝 B2B

Automotive • HR Tech • B2B

A Tusker é uma empresa que opera programas de benefícios veiculares oferecidos pelo empregador e de leasing/assinatura de veículos. A empresa oferece uma plataforma online e serviços relacionados que permitem aos empregadores disponibilizar veículos aos funcionários por meio de modelos de salary sacrifice e assinatura, além de ajudar a gerenciar a aquisição, o financiamento, a manutenção e a administração de frotas. A empresa destaca veículos de baixa emissão e elétricos como parte de sua oferta e atende organizações (empregadores) e seus funcionários.

Descrição

• Administer, monitor, maintain, and support customer-facing security platforms and operational technologies • Handle Tier 3 escalations by analyzing logs, configurations, connectivity, integrations, and system behavior to identify root causes and restore service • Resolve technical issues within established procedures and appropriately escalate architectural, unfamiliar, or business-critical matters • Assist with planning and testing platform upgrades, patches, and releases • Execute and validate approved production changes and scheduled maintenance • Support new-client onboarding by configuring and validating platform components, agents, policies, connectivity, and integrations • Improve reliability, scalability, efficiency, and supportability through better processes, scripts, tools, and automation • Investigate and resolve platform outages and service-impacting incidents with internal teams and vendors • Maintain runbooks, technical procedures, troubleshooting notes, standards, and platform documentation • Collaborate with the SOC, Service Desk, Client Experience Managers, IT Operations, vendors, senior engineers, and architects • Follow change management, access control, and operational governance requirements

🎯 Requisitos

• At least 3 years of professional experience in IT, cybersecurity, systems administration, platform engineering, technical support, or a related discipline • Experience troubleshooting and supporting enterprise technology environments beyond traditional Tier 1 or Tier 2 responsibilities • Strong Windows knowledge • Solid understanding of TCP/IP, DNS, DHCP, firewalls, routing, and network troubleshooting • Familiarity with Microsoft 365, Azure/Entra ID, Active Directory, endpoint security, identity, access controls, and security best practices • Ability to work independently, manage competing priorities, and exercise sound judgment about when to seek guidance • Strong attention to detail when making production changes or performing platform maintenance • Clear written and verbal communication, including explaining technical findings to technical and non-technical audiences • Commitment to continuous learning, accountability, and developing deeper ownership of assigned technologies • Preferred: experience in an MSSP, MSP, cybersecurity organization, or enterprise technology environment • Preferred: experience with EDR/XDR, SIEM, RMM, vulnerability management, email security, backup, or disaster recovery platforms • Preferred: knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID, and cloud or hybrid environments • Preferred: experience with PowerShell, automation, APIs, platform integrations, or enterprise monitoring tools • Preferred: associate or bachelor’s degree in IT, Cybersecurity, Computer Science, or a related field; equivalent professional experience is accepted • Preferred: relevant Microsoft, CompTIA Network+, Security+, CySA+, or vendor-specific certifications

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