Principal Product Manager, Agentic Platform

🕒 Março 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $187.900 - $260.000 / ano

⏰ Tempo Integral

🔴 Especialista

✅ Gerente de Produto

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Upstart

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

A Upstart é um dos principais marketplaces de empréstimos com IA, em parceria com bancos e cooperativas de crédito para expandir o acesso a crédito acessível. Ao nos tornarmos uma empresa de capital aberto, estamos agora prontos para alavancar nossa expertise no domínio e revolucionar todos os aspectos da concessão de empréstimos e avaliação de risco de crédito. Recentemente ampliamos nossas ofertas para incluir refinanciamento de automóveis e planejamos atuar em mais verticais à medida que o negócio cresce. Ao utilizar o marketplace de IA da Upstart, bancos e cooperativas de crédito que utilizam a Upstart podem ter taxas de aprovação mais altas e taxas de perda mais baixas, enquanto simultaneamente oferecem a experiência de empréstimo excepcional e digital-first que seus clientes exigem. O marketplace patenteado da Upstart é o primeiro a receber uma carta de não ação do Bureau de Proteção Financeira ao Consumidor relacionada a empréstimos justos. A Upstart não só apoia uma grande força de trabalho remota, mas também possui escritórios em San Mateo, CA; Columbus, OH; e Austin, TX. A maior parte dos que se juntam à Upstart o fazem porque se identificam com nossa missão de permitir acesso a crédito sem esforço baseado no risco real. Se você se sente energizado pelo impacto que pode causar na Upstart, adoraríamos ouvir de você!

Descrição

• Set and drive the long-term vision and multi-year strategy for Upstart’s Agentic Platform, establishing it as a foundational capability across the company • Own and evolve the platform roadmap, making high-leverage prioritization decisions that balance speed, safety, scalability, and business impact • Lead the development of intuitive, high-quality product experiences that enable non-technical users to build, test, and deploy agents without writing code • Establish best-in-class evaluation, simulation, and safety frameworks to ensure agents are reliable, compliant, and production-ready in a regulated environment • Define the architectural strategy for agentic systems, including orchestration, tool usage, memory, retrieval (RAG), and state management • Drive company-wide adoption by partnering with senior stakeholders across engineering, legal, compliance, and operations to identify opportunities and embed the platform into critical workflows • Make strategic decisions on model lifecycle management (frontier vs. fine-tuned/distilled), optimizing for cost, latency, and performance at scale • Define and standardize human-in-the-loop patterns, ensuring seamless and auditable transitions between agents and human operators • Translate complex AI and system design concepts into clear, actionable direction for both technical and non-technical stakeholders • Raise the bar for product management across the organization by mentoring other PMs and influencing best practice.

🎯 Requisitos

• BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience • 8+ years of product management experience, including ownership of complex technical or platform products • Strong foundation in machine learning concepts and modern AI systems (e.g., LLMs, RAG, tool-calling, memory) • Experience leading cross-functional teams to deliver AI/ML-powered products from concept to production at scale • Demonstrated ability to define product strategy and drive alignment across senior stakeholders in ambiguous, fast-moving environments • Excellent problem-solving, communication, and organizational leadership skills. • Background in machine learning engineering or research prior to transitioning into product management • Experience building and scaling platforms or internal tools used by multiple teams • Experience operating in highly regulated industries (e.g., fintech, healthcare), with a strong understanding of compliance and risk considerations • Deep familiarity with evaluation frameworks, simulation environments, and model performance measurement • Strong product intuition and design sensibility, particularly for tools serving non-technical users • Track record of influencing org-level decisions and driving adoption of new platforms or technologies.

🏖️ Benefícios

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose • Health Savings Account contributions from Upstart for eligible plans • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage • Paid time off, sick and safe time, and company holidays • Paid family and parental leave to support caregiving and major life moments • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).