Forward Deployed Engineer

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Canopy Connect

SiteLinkedInTodas as Vagas

11 - 50 funcionários

☁️ SaaS

🔌 API

💰 Seed Round em 2020-06

Insurance • SaaS • API

A Canopy Connect é uma empresa que fornece uma plataforma de coleta de dados especificamente projetada para verificação e monitoramento de seguros. A plataforma da empresa ajuda as agências de seguros a coletar informações de seguros verificadas e detalhadas de forma rápida e eficiente, melhorando o processo de construção de cotação. A Canopy Connect oferece uma API que fornece acesso a dados de seguros totalmente estruturados, possibilitando a integração com vários sistemas de software, como raters, CRMs e AMS. A plataforma é amplamente utilizada por agências de seguros, redes, insurtechs e outras organizações no ecossistema de seguros para otimizar operações e melhorar a experiência do cliente. A empresa enfatiza segurança e conformidade, com criptografia de ponta a ponta e a Certificação SOC II Tipo 2.

Descrição

• Lead end-to-end API onboarding and implementation for new customers, guiding technical teams through setup, testing, and go-live. • Serve as primary post-sale contact for strategic enterprise accounts, managing cross-functional relationships across product, engineering, and executive teams. • Act as an internal advocate for customer needs, providing structured feedback to product and engineering to inform roadmap priorities. • Analyze usage data to identify expansion opportunities and ensure customers realize measurable value from Canopy Connect’s platform. • Support contract renewals and growth initiatives in partnership with Sales, Engineering and Leadership.

🎯 Requisitos

• 3-5 years of software engineering experience, preferably with our tech stack: • Node.js + Express • React + TailwindCSS + Next.js + React Aria • PostgreSQL • Design skills in Figma, Adobe XD, Photoshop or similar • Amazon Web Services • Proven success managing large or strategic enterprise accounts with complex integration needs. • Demonstrated ability to design and operationalize customer success processes in early-stage or scaling organizations. • Strong technical acumen and ability to troubleshoot issues related to APIs, data integrations, and authentication workflows. • Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders. • Experience collaborating closely with engineering and product teams to deliver customer-driven solutions. • Understanding of UX principles, workflow optimization, and data security protocols.

🏖️ Benefícios

• Healthcare: We offer company-sponsored health, dental and vision insurance for employees and dependents. • Equity: We are a team of owners and we provide our team with generous equity grants. • Time to Recharge: We offer unlimited paid time off. Unplug, recharge, and come back refreshed. • Remote Friendly: We are a fully distributed team. We all work remotely. We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs. • Friday Reimbursed Lunch: Order lunch on Fridays, and we'll cover it! • 401K: We offer a 3.5% match.