Appraisal Desk Coordinator

🕒 Junho 25

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $50.000 - $65.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Premier Mortgage Associates

Premier Mortgage Associates

201 - 500 funcionários

Fundada em 1996

💼 Consultoria

🛡️ Seguros

💸 Finanças

Consulting • Insurance • Finance

Premier Mortgage Associates é uma empresa de crédito hipotecário que oferece uma ampla gama de produtos para financiamento de casas, projetados para compra e refinanciamento de imóveis. Com mais de 25 anos de experiência, oferecem diversos programas de empréstimo, incluindo FHA, VA, Jumbo e outros, destinados a atender a necessidades financeiras diversas com taxas competitivas. Sua equipe é dedicada a um atendimento excepcional ao cliente, enfatizando um processo de empréstimo tranquilo e fortes relacionamentos com os clientes.

Descrição

• Manage and prioritize a high-volume caseload of appraisal orders across multiple branches and loan products. • Perform detailed and accurate appraisal ordering in ValueLink, accounting for product type, loan program, overlays, investor requirements, branch nuances, and compliance guidelines. • Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors. • Track orders pending payment and follow up to ensure same-day payment and continued movement of the order. • Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible. • Order and manage ancillary valuation products (desk reviews, field reviews, automated tools, etc.) as required. • Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements. • Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved. • Complete side-by-side reviews of two appraisals on the same property, reconciling differences, identifying inconsistencies, and assessing valuation credibility. • Review appraisal transfer packages (transfer letter, report components, exhibits, invoices) for completeness and compliance before routing to underwriting. • Call appraisers with orders due today to confirm delivery and ensure deadlines are met. • Contact appraisers with past-due orders, evaluate whether delay reasons are valid, and set clear expectations for immediate completion. • Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate. • Respond to all ValueLink comments from processors, underwriters, loan officers, brokers, AMCs, and appraisers. • Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld. • Participate in the departments phone line, handling inbound and outbound calls to resolve issues and advance orders. • Manage the ROV process in full compliance with current Fannie Mae/Freddie Mac guidance and internal policies. • Create and submit UCDP files for completed appraisals. Correct and resubmit UCDP hard stops or errors to ensure successful SSR generation.

🎯 Requisitos

• Prior Appraisal Desk Coordinator or AMC experience. • Previous hands-on appraisal-related experience (ordering, reviewing, managing vendors, or collateral operations). • Experience with Encompass LOS. • Experience with ValueLink appraisal management software. • Strong understanding of appraisal regulations including USPAP, Appraiser Independence Requirements (AIR), and investor guidelines (Fannie Mae, Freddie Mac, FHA, Non-QM). • Ability to manage a high-volume pipeline with urgency and accuracy. • Strong verbal and written communication skills, especially when resolving complex valuation issues. • Excellent analytical skills and attention to detail. • Ability to work independently in a remote environment and meet strict deadlines.

🏖️ Benefícios

• Medical • Dental • Vision • GAP Insurance • Company-paid Life Insurance • Voluntary Life Insurance • 401(k) • Pet Insurance • LegalShield / IDShield

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