Director – Field Reimbursement

🕒 4 dias atrás

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 10%

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Valeris

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💊 Farmacêutico

🏥 Saúde

🤝 B2B

Pharmaceuticals • Healthcare • B2B

A Valeris é um parceiro totalmente integrado de comercialização em ciências da vida, formada pela fusão da PharmaCord e da Mercalis. A empresa oferece soluções abrangentes ao longo da cadeia de valor da saúde para ajudar as empresas de ciências da vida a levar produtos ao mercado e melhorar o acesso e a adesão dos pacientes. Valeris oferece dados e insights estratégicos, programas de suporte e acesso a pacientes e ferramentas de engajamento de prestadores de saúde, atendendo a mais de 500 clientes de ciências da vida e apoiando milhões de pacientes. Com sedes em Morrisville, Carolina do Norte, e Jeffersonville, Indiana, a Valeris se concentra em viabilizar a comercialização e serviços centrados no paciente para organizações farmacêuticas e de ciências da vida.

Descrição

• Lead, coach, mentor, and develop Field Reimbursement Managers across assigned manufacturer programs • Foster accountability, collaboration, patient-centered support, and continuous improvement • Conduct field observations, coaching sessions, performance reviews, and development planning • Drive employee engagement, retention, and succession planning • Recruit, interview, hire, and onboard field reimbursement talent • Serve as a strategic business partner to pharmaceutical manufacturer clients • Participate in governance meetings, business reviews, launch planning, and strategic initiatives • Present program performance, trends, insights, and recommendations to leadership and clients • Build relationships with client leadership and cross-functional stakeholders • Identify opportunities to improve customer experience and program performance • Ensure successful execution of field reimbursement services • Monitor program metrics, workload distribution, productivity, and quality standards • Develop and implement processes improving efficiency and scalability • Collaborate with Operations, Quality, Compliance, Technology, and Training teams • Ensure adherence to SLAs, KPIs, and contractual obligations • Provide leadership on reimbursement, prior authorizations, appeals, benefits investigations, claims processing, coding and billing, payer policies, specialty pharmacy, buy-and-bill, and patient support programs • Remain current on reimbursement trends, payer policy changes, and access challenges • Support product launches and lifecycle management • Develop field deployment strategies and territory optimization recommendations • Analyze customer insights and market trends • Partner on resource planning and forecasting • Drive continuous process improvement • Collaborate with Client Services, Commercial Leadership, Operations, Training, Quality Assurance, Compliance, Human Resources, Analytics, Technology, Project Management, and Medical Affairs • Monitor and improve customer satisfaction, field productivity, case outcomes, provider engagement, quality, compliance, employee performance, client satisfaction, and financial performance

🎯 Requisitos

• Bachelor's degree or equivalent years of FRM leadership experience • 8+ years of pharmaceutical reimbursement, patient access, market access, or specialty pharmacy experience • 5+ years of people leadership experience • Experience leading field-based teams • Strong knowledge of healthcare reimbursement and payer processes • Experience supporting pharmaceutical manufacturer programs • Excellent leadership and coaching skills • Strong presentation and executive communication abilities • Ability to analyze data and make strategic business recommendations • Proficiency with CRM systems, Microsoft Office, and reporting platforms • Ability to travel approximately 50-75% • Preferred: experience supporting multiple therapeutic areas • Preferred: product launch experience • Preferred: national account or field leadership experience • Preferred: experience managing manufacturer clients • Ability to talk or hear, sit for long periods, type, handle or feel, and reach with hands and arms • Preferred ability to type at least 35 words per minute with 97% accuracy • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefícios

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% contributed, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment encouraging new ideas • Inclusive, mission-driven culture • Equal opportunity employer