VP, Client Solutions – Design

🕒 Agosto 6

🌲 North Carolina – Remoto

🌲 North Carolina – Remote

⏰ Tempo Integral

🔴 Especialista

👔 Vice-presidente

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Valeris

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💊 Farmacêutico

🏥 Saúde

🤝 B2B

Pharmaceuticals • Healthcare • B2B

A Valeris é um parceiro totalmente integrado de comercialização em ciências da vida, formada pela fusão da PharmaCord e da Mercalis. A empresa oferece soluções abrangentes ao longo da cadeia de valor da saúde para ajudar as empresas de ciências da vida a levar produtos ao mercado e melhorar o acesso e a adesão dos pacientes. Valeris oferece dados e insights estratégicos, programas de suporte e acesso a pacientes e ferramentas de engajamento de prestadores de saúde, atendendo a mais de 500 clientes de ciências da vida e apoiando milhões de pacientes. Com sedes em Morrisville, Carolina do Norte, e Jeffersonville, Indiana, a Valeris se concentra em viabilizar a comercialização e serviços centrados no paciente para organizações farmacêuticas e de ciências da vida.

Descrição

• Lead the strategy, execution, and operational excellence of Valeris’ Design & Implementation programs • Ensure client solutions are scalable, operationally excellent, regulatory-compliant, profitable, and provide an exceptional stakeholder experience from contract award through operational handoff • Bridge Commercial, Product, Technology, Patient Support Operations, Client Services, and Executive Leadership • Establish the long-term vision, operating model, governance, and program capabilities for consistent implementation of Valeris products and services • Recruit, coach, mentor, develop, and lead patient support Designers • Oversee client implementation activities, including solution architecture, executive guidance, implementation strategy, launch readiness, and operational transition • Develop standard processes, governance, design principles, best practices, lessons learned, implementation playbooks, templates, and reusable assets • Partner with Commercial during business development, client meetings, strategy and design sessions, bid defenses, and RFP/RFI responses • Develop implementation approaches, timelines, and resource allocations for client budgets • Build trusted executive relationships with clients and influence senior executives and cross-functional leaders • Partner with Operations, Project Management, Information Technology, Product Management, and other workstream leaders on integrated patient support solutions • Ensure operational readiness through end-to-end testing and align architecture across CRM, portals, websites, and text-messaging technology teams • Monitor risks and dependencies and develop mitigation plans • Ensure security, privacy, regulatory, enterprise, documentation, and stakeholder sign-off standards are followed • Drive continuous improvement, organizational transformation, and new service expansion • Represent Valeris at industry conferences, advisory boards, executive forums, and customer events • Monitor commercialization trends and translate market intelligence into program or enterprise strategies • Support the annual department budgeting process

🎯 Requisitos

• Bachelor’s degree required • 15+ years of progressive leadership experience within healthcare, specialty pharmacy, pharmaceutical commercialization, patient services, reimbursement support, or related industries • Minimum of 10 years leading large cross-functional implementations or a patient support operations organization • Extensive knowledge of patient support services, HUB operations, reimbursement support, copay administration, specialty pharmacy, and commercialization services • Proven experience building scalable operational organizations and managing enterprise portfolios and organizational budgets within patient support services • Expertise in leadership, patient support design, and operational transformation, with demonstrated success leading large-scale strategic initiatives • Strong commercial, financial, and business acumen • Exceptional executive communication and presentation skills, with ability to influence executive stakeholders internally and externally • Willingness to travel up to 30% • Attend industry conferences and other events as necessary • Experience supporting Fortune 500 pharmaceutical manufacturers in patient support services or similar verticals preferred • MBA or other advanced degree preferred • Demonstrated success building high-performing leadership teams preferred • Experience influencing internal and external executive leadership • Proven track record of building and managing high-performing teams • Demonstrated success leading organizations and teams through growth and transformation • Ability to type at least 35 words per minute with 97% accuracy preferred • Flexibility to travel as needed preferred • Successful completion of a background check and, depending on the position, a drug screen

🏖️ Benefícios

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs • Telehealth and Employee Assistance Program (EAP) services • Company match on Health Savings Account contributions • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting • Paid Time Off (PTO) and Sick Leave • Nine paid holidays plus two floating holidays • Opportunities for advancement and personal and professional growth • Challenging, stimulating work environment that encourages new ideas • Inclusive workplace and mission-driven culture • Background check and, depending on the position, drug screen required as a condition of employment