Technical Business Analyst

🕒 Maio 5

🏄 California – Remoto

🏄 California – Remote

💵 $33 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧐 Analista de Negócios

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Venbrook

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2000

💸 Finanças

🤝 B2B

Finance • B2B

A Venbrook é uma holding com sede nos EUA e uma corretora de seguros de serviço completo que desenvolve e distribui soluções de seguro comerciais e privadas, programas especializados, ofertas de corretagem de atacado e serviços integrados de sinistros. A empresa faz parceria com seguradoras e clientes para gerenciar riscos, desenhar coberturas personalizadas (incluindo benefícios aos funcionários, seguros estudantis e de viagem, e apólices para clientes privados de alto patrimônio), e oferecer serviços de gestão de sinistros e programas habilitados por tecnologia.

Descrição

• Manages Help Desk queue, triages incoming requests, and escalates issues to senior analysts or technical teams as appropriate. • Performs user setup, permissions management, and account maintenance within the Insurance Management System. • Facilitates the documentation of business and system requirements in collaboration with stakeholders and Technical Product Managers. • Facilitates testing and validation of reports, system enhancements, and new configurations prior to production deployment. • Prepares Excel-based reports and data reviews to support business user decision-making and operational visibility. • Supports ad-hoc reporting requests by gathering, organizing, and formatting data into actionable insights for business users. • Identifies recurring issues, process gaps, and improvement opportunities; documents findings and proposes solutions for review by senior staff. • Collaborates with senior analysts and developers to understand system workflows and support the translation of business needs into technical specifications. • Maintains the integrity and accuracy of the Insurance Management System through ongoing data review and quality checks.

🎯 Requisitos

• 2+ years of experience in a Business Analyst, Data Analyst, or similar role • Understanding of insurance industry business operations and terminology • Proficiency in Microsoft Excel, including sorting, filtering, pivot tables, and formulas • Working knowledge of data visualization or query tools such as Tableau, Power BI, or SQL • Strong attention to detail and organizational skills • Ability to manage multiple priorities and complete assigned tasks independently • Excellent verbal and written communication skills

🏖️ Benefícios

• 401k + employee match • Medical, Dental, Vision, Life, and Disability Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Parental leave • Paid Sick leave • Professional development programs • Work-life quality and flexibility