Head of Digital and IT Services

🔥 23 horas atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $135.000 - $265.000 / ano

⏰ Tempo Integral

🔴 Especialista

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Verista, Inc.

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

🏭 Manufatura

🍽️ Alimentos e Bebidas

Consulting • Manufacturing • Food & Beverage

A Verista, Inc. é uma provedora de serviços especializada em soluções para os setores de ciências biológicas, biotecnologia, farmacêutico e dispositivos médicos. Eles oferecem expertise em áreas como comissionamento, qualificação e validação, integração de visão e sistemas, soluções tecnológicas, análise e estratégia de dados, cibersegurança, transformação digital, conformidade regulatória e gestão de infraestrutura. A Verista se destaca na prestação de serviços gerenciados, gestão de programas e projetos, e estratégia digital para garantir qualidade e conformidade ao longo do ciclo de vida do produto. Seu foco em engajamento personalizado e comunicação eficaz faz deles um parceiro preferido entre as principais empresas de ciências biológicas em todo o mundo.

Descrição

• Own and develop a core service line within Verista • Expand the service line at new customers and penetrate existing customers • Deliver and manage subject matter expert projects in the pharmaceutical and biotech space • Define service line offerings and ensure Delivery Director SME coverage • Own and align the service line go-to-market strategy with Client Services, Delivery, Sales, Marketing, and ELT • Define and manage annual service-line P&L, revenue growth targets, margin, and EBITDA • Co-own strategic account management planning and execute service expansion in designated accounts • Directly manage Delivery Directors to support service-line growth and execution • Lead technical project work, often as project or program manager • Manage day-to-day project activities to meet customer and company goals • Maintain utilization on billable client work • Own solutioning and delivery methodologies, including scalable managed-service offerings • Ensure projects and processes comply with organizational and customer policies and objectives • Support lead generation, contract scope and estimation, sales processes, and relationship development • Support growth and strategic planning for expansion across existing and new customers • Provide input on marketing, website, and growth strategies • Supervise approximately 6–8+ direct-report Delivery Directors • Complete and review performance-management plans and provide bi-annual employee reviews • Recommend merit increases and bonuses based on performance • Support career development, succession planning, training-gap identification, and resolution • Provide cross-functional direction to employees, OEMs, contractors, and clients to meet project goals and deadlines

🎯 Requisitos

• Bachelor’s degree in technical (STEM) discipline • 15+ years of experience in GMP regulated environment with direct experience managing or leading applicable service line projects in a life sciences setting • 10+ years of professional services and consulting experience • 7+ years of experience in professional services business development and customer relations • Expert knowledge of FDA regulations, ISPE guidelines and ISO standards • Knowledge of GAMP5 • Knowledge of Good Documentation Practice (GDP) in pharmaceutical environment • Knowledge of ASTM-E2500 • Knowledge of ISO 14971 risk management for medical devices • Knowledge of ISPE Applied Risk Management for C&Q • Knowledge of ISPE Science and Risk Based Approach for facilities, systems and equipment delivery • Knowledge of ICH 8, 9, 10, risk management and risk analysis tools • Holistic understanding of process systems, work-processes, optimization methods, risk management, and project management • Experience in fast-paced, high-growth, results-driven organization • Experience managing numerous projects in excess of $5MM • Prior supervisory experience managing at least 20 people and 3–5 direct reports • Ability to meet, interact, and present to C-level executives, project managers, plant engineers, supervisors, and operators • Ability to strategically negotiate with clients and employees in high-stress situations • Strong leadership, practical validation knowledge, timely project delivery, project management, cost control, and customer satisfaction track record • Ability to provide practical guidance on industry guidance and regulatory requirements • Intermediate to expert skills with Word, Excel, and Project • Excellent English communication skills, written and verbal • Ability to lead teams in stressful client-services-oriented projects • Regular travel to client sites, including air and ground travel and overnight hotel stays • Ability to work approximately 45–50 hours per week, including weekends when required • Ability to sign an Employment agreement document

🏖️ Benefícios

• High growth potential and fast-paced organization with a people-focused culture • Competitive pay plus performance-based incentive programs • Company-paid Life, Short-Term, and Long-Term Disability Insurance • Medical, Dental & Vision insurances • FSA, DCARE, Commuter Benefits • Supplemental Life, Hospital, Critical Illness and Legal Insurance • Health Savings Account • 401(k) Retirement Plan (Employer Matching benefit) • Paid Time Off (Rollover Option) and Holidays • As Needed Sick Time • Tuition Reimbursement • Team Social Activities • Employee Recognition • Employee Referral Program • Paid Parental Leave and Bereavement • Senior Leadership Incentive programs