IT Analyst II

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🕒 Maio 30

🦞 Maine – Remoto

🦞 Maine – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista

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Versant Power

SiteLinkedInTodas as Vagas

201 - 500 funcionários

⚡ Energia

👥 B2C

Energy • Utilities • B2C

A Versant Power é uma empresa de serviços públicos que fornece eletricidade para comunidades no norte e leste do Maine desde 1924. A empresa se concentra em aprimorar a resiliência de sua infraestrutura ao mesmo tempo que mantém a distribuição de energia de forma confiável. A Versant Power oferece vários serviços aos seus clientes, incluindo opções de pagamento de contas, restauração de energia durante apagões e conselhos para economia de energia. A empresa também está comprometida com o envolvimento comunitário e metas ambientais, refletidos em seus programas e atualizações na rede elétrica.

Descrição

• Be a part of the team that is transforming the power industry of northern and eastern Maine • The IT Analyst II is an intermediate technical position responsible for support, maintenance, design and development for assigned Versant Power Information Systems • Supports the design, development and testing of new applications, application changes, and upgrades associated with the specified applications and related integration tools • Provides technical support, maintenance, development, programming and troubleshooting for Customer Information System (CIS) and the integration with other systems • Provides documentation/project tracking and management reporting to support the department's work plan • Provides technical information for Disaster Recovery planning and participates in annual Technical Asset Review updates to help ensure asset life cycle management • Actively participates in CIS Team meetings and contributes to the decision-making processes • Participates in after-hours call out for application support • Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan

🎯 Requisitos

• Must have a degree in Computer Science or equivalent • Minimum of five (5) years of experience in a client-focused IT support role • Working knowledge of Customer Information Systems (CIS) or Enterprise Resource Planning systems (ERP), and billing systems • Expertise with Oracle preferred or other relational databases such as MSSQL or MySQL • Strong experience writing SQL required, experience with PL/SQL preferred • Reporting expertise and experience with one or more (Cognos, TM1, SQL Server reporting services, and/or Crystal Reports) is a plus • Strong customer service ethic • Ability to work independently or in teams, with minimal or no supervision • Excellent written and oral communication skills • Experience working with MS Office applications, specifically Word and Excel, MS Project a plus • Must be willing to travel for training and User Group participation • Valid driver's license required.

🏖️ Benefícios

• Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions. • Work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday. • Off-hour monitoring of emergencies is anticipated.