Customer Account Manager, Strategic Accounts

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $115.000 - $135.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Versapay

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2006

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $4.000.000 Post-IPO Debt em 2019-11

B2B • Fintech • SaaS

A Versapay é uma empresa que oferece uma rede colaborativa de contas a receber (AR), projetada para automação de AR líder de mercado e soluções de pagamento B2B. A plataforma disponibiliza ferramentas para automatizar tarefas de AR, gerenciar a aplicação de pagamentos (cash application) e facilitar pagamentos B2B em múltiplos canais, integrando-se a sistemas ERP como Microsoft Dynamics, NetSuite e Sage Intacct. As soluções da Versapay ajudam as equipes a colaborar de forma eficaz na nuvem, reduzindo o processamento manual e melhorando o fluxo de caixa. A empresa tem como foco simplificar o processo do faturamento ao recebimento (invoice-to-cash) com uso de inteligência artificial, aprimorar a experiência do cliente com portais fáceis de usar e oferecer métodos de pagamento digitais completos. A Versapay também dá suporte a transações B2B em larga escala no mundo todo, promovendo eficiência e benefícios ambientais por meio do faturamento digital.

Descrição

• Own and grow a portfolio of existing customers, including complex multi-entity accounts, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions. • Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth. • Engage finance, accounting, and IT executives, along with operating partners, managing directors, portfolio operations leaders, and shared services leaders, to understand priorities, challenges, and transformation goals. • Lead the commercial motion within accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation. • Sell top-down at the finance leadership level and, where relevant, at the sponsor or holding-company level. • Serve as the primary point of contact for sales-related activities throughout the expansion cycle. • Track and forecast pipeline activities, providing reliable updates to management and ensuring visibility across customer stakeholders. • Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation. • Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

🎯 Requisitos

• 7+ years of B2B SaaS sales experience, including ownership of complex, multi-entity or PE-backed accounts and comfort navigating stakeholders beyond finance, such as operating partners, managing directors, and portfolio operations leaders. • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention. • Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively. • Able to close complex, mid-market deals without executive sponsorship. • A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale. • Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+. • Great energy that people gravitate toward and the ability to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for clients’ end-customers. • A Challenger: able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process. • A natural learner: curious, confident, and enthusiastic. You love to ask questions and deeply understand your customer’s problems. • Well organized and able to handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients. • Process-oriented and an expert at maintaining excellent pipeline hygiene and accurate forecasting. • A bias toward action, love to dive in and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise. • Proficiency in CRM software (e.g., Salesforce) and the Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.).