Senior Enterprise Client Executive

🕒 Setembro 29

🗽 New York, Massachusetts, +2 estados a mais – Remoto

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💵 $140.000 - $150.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Voya Financial

5001 - 10000 funcionários

Fundada em 1998

💼 Consultoria

🏥 Saúde

📣 Marketing

Consulting • Healthcare • Marketing

A Voya Financial é uma empresa líder em serviços financeiros que oferece uma ampla gama de produtos de aposentadoria, investimento e seguro para ajudar indivíduos, famílias e instituições a planejar, investir e proteger seu futuro. Com foco na poupança para aposentadoria e benefícios no local de trabalho, a Voya conecta benefícios e poupança para simplificar as experiências financeiras e melhorar a segurança financeira. A empresa está comprometida em fazer uma diferença positiva ao servir aos outros por meio de sua cultura única e tem sido reconhecida por seus valores e abordagem centrada no cliente. A Voya também participa de iniciativas como o Instituto Voya de Inovação em Finanças Comportamentais para promover sua missão de transformar o cuidado financeiro no local de trabalho.

Descrição

• Retain clients, maintain sustainable relationships, and understand the solution suite to expand services • Drive renewals and execute end-to-end expansion sales within the customer base • Pursue and develop new and expansion opportunities at assigned accounts • Create account plans reflecting strategic client business objectives • Identify solution success measures and manage to the account plan • Upsell to secure product adoption, renegotiate KPIs, and secure incremental budgets • Collaborate with internal teams, external vendors and key partners to achieve program results and client satisfaction • Monitor industry and technology trends and educate and advocate for clients • Serve as a strategic partner and trusted advisor to client teams • Prioritize client engagement, maximize revenue growth and efficiency, identify opportunities, and implement retention strategies • Deploy proposal management and optimization strategies across the client portfolio • Communicate new features and growth opportunities while setting expectations and meeting deadlines • Lead internal problem-solving discussions to add value, solve challenges, and achieve company goals • Ensure and continuously monitor client satisfaction

🎯 Requisitos

• 5+ years industry experience in HCM, Insurance, Benefits Administration, Benefits Consulting, SaaS, or Healthcare • Bachelor's degree required • Experience working with National Accounts in strategic selling and/or customer service • Proven ability to build internal and external partnerships at all organizational levels • Ability to lead via influence in a matrixed leadership environment • Ability to convey complex messages across a wide range of audiences • Exceptional presentation skills at the VP level • Ability to use facts and data to tell a story that leads to sales • Excellent knowledge and utilization of Salesforce for pipeline, account management and forecasting accuracy • Proven ability to leverage resources to address and resolve customer issues • Proven ability to work under pressure with resilience and tenacity • Must be based in the U.S.

🏖️ Benefícios

• Health, dental, vision and life insurance plans • 401(k) Savings plan with generous company matching contributions up to 6% • Voya Retirement Plan — employer paid cash balance retirement plan (4%) • 20 days paid time off • Nine paid company holidays • Flexible Diversity Celebration Day • 40 hours paid volunteer time per calendar year • Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives • Resources, plans, programs and tools supporting physical, financial, social and emotional wellbeing

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