Senior Manager, Platform, Lifecycle, Troubleshooting

🕒 3 dias atrás

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Vultr

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2014

🤖 Inteligência Artificial

🤝 B2B

🔧 Hardware

🔥 Investimento no último ano

💰 $329.000.000 Debt Financing - Vultr em 2025-06

Artificial Intelligence • B2B • Hardware

A Vultr é um provedor global de infraestrutura em nuvem que oferece máquinas virtuais sob demanda, servidores bare-metal, instâncias aceleradas por GPU, bancos de dados gerenciados, armazenamento de objetos e em blocos, Kubernetes e serviços de rede. A plataforma enfatiza cargas de trabalho de IA e HPC com uma ampla seleção de GPUs AMD e NVIDIA, rede rápida e mais de 32 regiões de data centers, além de um marketplace de aplicativos implantáveis e APIs amigáveis para desenvolvedores. A Vultr tem como público-alvo desenvolvedores e empresas que buscam alternativas de computação e armazenamento em nuvem acessíveis, escaláveis e em conformidade com os regulamentos em relação aos hyperscalers.

Descrição

• Lead the Platform, Lifecycle & Troubleshooting team in resolving complex incidents and platform issues. • Own server repurposing, migrations (e.g., OS/distribution upgrades), and deeper lifecycle management. • Perform and guide advanced troubleshooting for RDMA links, GPU, storage, and server-side networking. • Validate firmware choices and handle complex/ongoing firmware updates. • Provide 24/7 on-call leadership and drive incident response improvements. • Develop runbooks, automation, and self-healing processes to reduce toil and improve MTTR. • Collaborate closely with Hardware and Onboarding teams on handoffs and mixed tickets. • Partner with Engineering, Networking, and Solutions teams on technical escalations and improvements. • Mentor senior engineers and build a high-performing team focused on root-cause analysis. • Track key metrics (uptime, incident trends, migration success) and drive operational maturity.

🎯 Requisitos

• 8+ years of experience in Linux systems administration, platform engineering, or SRE-style operations in cloud or large-scale infrastructure environments. • Deep expertise in troubleshooting GPU, storage, RDMA, and high-performance networking issues. • Proven track record leading technical teams, including on-call rotations and complex migrations. • Strong scripting/automation skills (Python, Bash, Ansible, etc.) and experience with monitoring tools. • Excellent problem-solving, documentation, and cross-team communication abilities. • Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

🏖️ Benefícios

• 100% company-paid insurance premiums for employee medical, dental and vision plans. • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription