Business Applications Analyst – RentCafe, Wellness

🕒 Maio 16

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Welltower™ Inc. (NYSE:WELL)

Welltower™ Inc. (NYSE:WELL)

501 - 1000 funcionários

Fundada em 1970

🏠 Imobiliário

🧘 Bem-estar

Real Estate • Wellness

A Welltower™ Inc. (NYSE:WELL) é uma empresa de investimento imobiliário do S&P 500 focada em habitações para idosos e bem-estar nos Estados Unidos, Reino Unido e Canadá. A empresa possui e opera um portfólio de mais de 2. 000 comunidades de habitação para idosos e bem-estar, posicionadas na interseção entre moradia e hospitalidade, com ênfase em comunidades vibrantes de locação para adultos mais velhos. Operando como uma empresa dentro de uma estrutura imobiliária, a Welltower aproveita a alocação disciplinada de capital, ciência de dados e uma plataforma operacional de ponta a ponta (o Sistema de Negócios Welltower) para impulsionar o crescimento de longo prazo por ação e resultados operacionais superiores.

Descrição

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Provides expertise in designing and optimizing resident journeys, ensuring standardization • Work closely with the Yardi Implementation team and third-party data consultants in the execution of the implementation of the CRM and RentCafé modules • Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums • Contributes to maintaining project plans and timelines • Conducts comprehensive training to ensure proficient CRM and RentCafe system use • Provides ongoing support addressing issues, and continuously optimizing workflows • Collaborates with internal support teams to resolve challenges • Implements quality assurance processes • Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture • Establishes best practices and ensures solution delivery adheres to defined standards • Manages to business case or approved budget by controlling spend related to one-time and recurring costs while generating value or earnings by driving ROI • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

🎯 Requisitos

• At least 3 years of operations, financial, or technology implementation • Strong understanding of customer journey design and best practices • Proven experience working on complex CRM implementation projects • Preferred experience with Yardi’s CRM, RentCafé and associated modules • Project Management and Technical Support experience • Experience planning and working on implementations of system changes in a SOX environment is preferred • Bachelor’s degree in accounting, finance, marketing, or a related field is preferred • Agile, Six Sigma, or PMP certification strongly preferred

🏖️ Benefícios

• Competitive Base Salary + Annual Bonus • Generous Paid Time Off and Holidays • Employee Stock Purchase Program – purchase shares at a 15% discount • Employer-matching 401(k) Program + Profit Sharing Program • Student Debt Program – we’ll contribute up to $10,000 towards your student loans! • Tuition Assistance Program • Comprehensive and progressive Medical/Dental/Vision options • Professional Growth • And much more!

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