Senior Project Manager, Localization

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🕒 Outubro 7

⏰ Tempo Integral

🟠 Sênior

👷‍♀️ Gerente de Projetos

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Welo Global

Welo Global

1001 - 5000 funcionários

🤖 Inteligência Artificial

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

A Welo Global é uma empresa de soluções de conteúdo, dados e inteligência artificial multilíngue que fornece localização empresarial, tradução regulamentada e dados de treinamento de IA através de uma família de marcas (incluindo Welocalize, Park IP, Welo Life Sciences, Welo Data e Adapt). A empresa combina conhecimento especializado em domínios, ferramentas de IA proprietárias (por exemplo, a suíte Opal), força de trabalho global regulamentada e certificações de conformidade para apoiar casos de uso em marketing global, traduções de propriedade intelectual e legais, documentação regulatória e clínica em ciências da vida, e desenvolvimento de modelos de IA. A empresa enfatiza plataformas e fluxos de trabalho escaláveis e habilitados por IA para entregar conteúdo multilíngue de alta qualidade e conjuntos de dados estruturados em mais de 300 idiomas para clientes corporativos.

Descrição

• Manage assigned accounts end-to-end, including project planning, execution, monitoring, delivery, and closure • Partner with the Operations Squad Lead to support large enterprise accounts • Serve as the primary project-level client contact • Lead and supervise global teams, including internal and external stakeholders and direct and indirect reports • Prepare, analyze, and implement project plans, including project initiation, workflow management, completion, status updates, invoice approvals, and client information maintenance • Develop and manage detailed project schedules • Prepare project estimates and proposals for client review and approval • Conduct risk assessments and implement strategic plans to minimize potential issues • Oversee QA projects, including resource allocation, defect management, reporting, and quality performance • Collaborate with cross-functional stakeholders to achieve project and client objectives • Create and maintain process documentation • Identify and escalate out-of-scope issues • Drive continuous improvement in project delivery, efficiency, and profitability • Build and maintain relationships with internal and external stakeholders, colleagues, and vendors • Develop trusted client relationships and achieve customer satisfaction objectives • Maintain clear, effective, and timely stakeholder communication • Maintain accurate and timely financial systems data • Prepare reporting, including weekly project status updates, budget-to-actual analysis, time management, and client/vendor-related issues • Protect project profitability through margin management • Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings

🎯 Requisitos

• Master’s degree, or Bachelor’s degree with relevant industry experience in lieu of a Master’s degree • Proven track record in Localization Project Management • Experience working internationally or directly with global product development teams • Experience within a technology-driven company or environment • Demonstrated success managing large enterprise clients • Proven ability to lead and deliver large-scale accounts and complex projects successfully • Experience creating client-facing documentation, including Statements of Work (SOWs), proposals, process documentation, and post-project reviews • Proven record of contributing to process improvements, operational initiatives, and new ideas • Experience supporting new client sales cycles, including presentations, analysis, recommendations, and relationship development • Strong experience managing financial budgets, reconciliations, and budget reporting • Hands-on experience with CAT and TMS tools, ideally including Crowdin, Smartling, XTM, or Phrase

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