Product Manager, Payments

🕒 Janeiro 21

🏄 California, New York, +1 estados a mais – Remoto

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $240.000 - $320.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

✅ Gerente de Produto

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

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Whatnot

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2021

🏪 Marketplace

🛍️ Comércio Eletrônico

💰 $260.000.000 Series D em 2022-07

Marketplace • eCommerce

Whatnot é um marketplace de compras ao vivo que permite aos usuários comprar, vender e conectar-se através de uma ampla variedade de produtos por meio de leilões interativos e vendas relâmpago. A plataforma oferece uma seleção diversificada de categorias, incluindo moda, colecionáveis, tênis e mais. Whatnot facilita interações em tempo real entre compradores e vendedores, aprimorando a experiência de compras online com sorteios durante os shows ao vivo e construção de comunidade.

Descrição

• Own the product vision and roadmap for Payments, balancing short-term wins with long-term platform investments that support extremely fast growth and international expansion. • Deeply understand stakeholder needs from sellers managing their businesses to Finance teams closing monthly books to CX resolving refund disputes; and translate them into clear product strategies and scalable systems. • Define and own core payments metrics including authorization rates, payout success, refund rates, processing costs, and financial accuracy. Use these to guide prioritization and measure impact. • Drive execution across multiple workstreams, coordinating backend payments systems, payment integrations, and frontend UX while managing dependencies and timelines. • Build the financial data foundation the business needs, including ledger systems that power internal reporting, seller transparency and tools they need, and accurate month-end closes. • Partner cross-functionally with Finance, Legal, Trust & Safety, CX, and Operations to ensure compliance, manage risk appropriately, and support efficient operations at scale. • Establish metrics and experimentation frameworks to validate performance, test new capabilities, and continuously improve outcomes for users and internal teams.

🎯 Requisitos

• 10+ years of product management experience with significant focus on payments products and platforms (card/alternative payments, payouts, refunds, chargebacks, ledger systems). • Proven experience owning high-volume, mission-critical payments systems at marketplace, fintech or platform companies, including deep familiarity with processors like Stripe, Braintree, Adyen, or similar. • Strong product leadership, including setting strategy, influencing cross-functional partners, and driving complex initiatives from 0→1 and 1→N. • Deep understanding of financial data, reconciliation, and reporting, particularly supporting Finance, Accounting, and month-end close processes in high-transaction-volume environments. • Demonstrated ability to work in ambiguous, fast-paced environments, making sound decisions with imperfect information and balancing speed with risk and quality. • Proven track record using data and experimentation to inform product decisions, measure impact, and iterate on complex systems. • Strong product discovery and execution skills, translating multi-stakeholder problems into clear requirements and simple, intuitive experiences. • Excellent cross-functional communication, with experience partnering closely with Engineering, Design, Finance, Legal, CX/Ops, and risk-oriented teams. • High empathy for users and stakeholders, with passion for building trustworthy, transparent financial experiences. • Nice to have: Experience in a marketplace or multi-sided platform where payments, incentives, and marketplace dynamics are tightly coupled.

🏖️ Benefícios

• Offers Equity