Sales Manager

Vaga não está no LinkedIn

🕒 Outubro 31

🇲🇽 México – Remoto

💵 $700 - $900 / semana

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🤑 Vendas

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• Aberta há 14 dias.

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WHIP

SiteLinkedInTodas as Vagas

2 - 10 funcionários

Fundada em 2020

⚽ Esportes

☁️ SaaS

💰 $122.708 Seed Round - WHIP em 2018-03

Sports • SaaS

A WHIP é um aplicativo móvel e plataforma (WHIP LIVE) que atende entusiastas do ar livre — especialmente motociclistas, ciclistas, corredores e caminhantes — fornecendo planejamento de rotas, navegação por voz curva a curva (incluindo rotas off-road e trilhas), rastreamento ao vivo e recursos de segurança, rastreamento de atividades com análises de desempenho, mapas offline, camadas de mapas e recursos comunitários (banco de dados de rotas, classificações, eventos). Oferece uma assinatura Plus para recursos avançados e sincronização com serviços como Strava e Garmin. A WHIP enfatiza a segurança (compartilhamento de localização ao vivo, suporte emergencial), mapas especializados (Adventure Map®) e serviços de rastreamento de eventos ao vivo para competições.

Descrição

• Lead driver onboarding and sales outreach team • Call, text, and email newly approved drivers to schedule vehicle pickups and drive conversion • Conduct introductory calls explaining DriveWhip benefits and guiding drivers through next steps • Assist drivers with credit card authorization forms and deposits • Send and manage weekly rental invoices and upfront deposit payments • Follow up with inactive and unbooked leads to maximize approved-driver conversion • Schedule vehicle pickups, assign VINs, and confirm logistics • Lead driver orientation sessions covering policies, procedures, and expectations • Monitor late rentals and no-shows • Manage win-back campaigns for inactive drivers • Partner with Applications to verify onboarding documents and driver eligibility • Escalate eligibility concerns, discrepancies, and high-risk applications • Support driver issues involving mechanical problems, towing, or policy questions • Monitor agent productivity, workflow completion, outreach, and conversion output • Track team KPIs and lead progression • Identify bottlenecks, quality concerns, and operational inefficiencies • Provide day-to-day guidance, coaching, and support to team members • Reinforce accountability and adherence to company SOPs • Maintain reporting, notes, and tracking in internal systems and CRM platforms • Coordinate with Applications, Compliance, HR, and Fleet Operations • Assist with operational improvements and process enhancements • Adapt to changing workflows, policies, and priorities

🎯 Requisitos

• 3+ years of experience in sales, account management, onboarding, or operations • Previous leadership, supervisory, or team lead experience preferred • Experience working in high-volume, process-driven environments • Strong analytical and decision-making skills • Experience tracking productivity metrics and team performance • Comfortable reviewing sensitive information and making judgment-based decisions • Experience using CRM systems, spreadsheets, and workflow management tools • Familiarity with rideshare platforms (Uber, Lyft) is a bonus • Fluent or highly proficient in English • Strong verbal and written communication skills • Strong leadership and team management skills • Highly organized with exceptional attention to detail • Ability to balance personal sales workload with supervisory responsibilities • Process-oriented with a focus on accountability and operational efficiency • Self-motivated, proactive, and dependable • Calm under pressure and capable of managing competing priorities • Adaptable and flexible within a fast-moving startup environment • Ability to sit and use typical desktop computing workspace equipment for extended periods • Manual dexterity to operate a typical desktop computing workstation • Ability to lift and carry up to 15 pounds, if required

🏖️ Benefícios

• Mission-driven startup changing the way gig workers get on the road • Opportunity for growth in a rapidly expanding company • Supportive and collaborative team environment • Remote workspace environment • Reasonable accommodations for qualified individuals with disabilities

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