Associate Operations Manager, B2B

🕒 Maio 23

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

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Williams-Sonoma, Inc.

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10.000+ funcionários

Fundada em 1956, a Williams-Sonoma, Inc. é a principal varejista de produtos de alta qualidade para o lar. Nossa família de marcas inclui Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation e Mark and Graham. Essas marcas estão entre as mais conhecidas e respeitadas no setor. Oferecemos produtos belamente desenhados, elegantes e funcionais para todas as áreas da casa, incluindo cozinha, sala de estar, quarto, escritório em casa, closet, lavanderia e até mesmo áreas externas. Desde a inauguração de nossa primeira loja física, há mais de meio século, muitas mudanças ocorreram. O que não mudou é a nossa paixão por produtos de alta qualidade, design funcional, atendimento ao cliente excepcional e por melhorar a vida de nossos clientes e das comunidades em que atuamos.

Descrição

• Partner with Retail account executives as operational support in their territory-specific pipeline of business. • Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status. • Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs. • Support Ops managers and cross-functional teams with providing project details and updates (Planning, Care Center, & Logistics). • Manage project status in partnership with Care Center support team and Logistics team - quotes, quote revisions, payments, keying orders and managing playbooks. • Support Care Center teams with “triage” plans for customer escalations. • Participate in account executive pipeline sales reviews. • Execute stock checks and alternate product suggestions in partnership with the Planning team.

🎯 Requisitos

• Proficient in Microsoft Office (Excel, Word, PowerPoint). • Experience in project management with a focus on organization of large projects. • Strong organizational skills and expertise in working with cross-functional teams. • Ability to effectively communicate with internal and external partners. • Experienced in effective time management, problem-solving, and organizational skills.

🏖️ Benefícios

• A generous discount on all WSI brands • A 401(k) plan and other investment opportunities • Paid vacations, holidays, and time off to volunteer • Health benefits, dental and vision insurance, including same-sex domestic partner benefits • Tax-free commuter benefits • A wellness program that supports your physical, financial and emotional health • In-person and online learning opportunities through WSI University • Cross-brand and cross-function career opportunities • Resources for self-development • Advisor (Mentor) program • Career development workshops, learning programs, and speaker series