Solutions Engineer

🕒 3 dias atrás

🦌 Connecticut, New Jersey, +7 estados a mais – Remoto

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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Faye

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Faye é uma empresa de seguro de viagem e assistência que oferece planos personalizáveis de proteção de viagem. A empresa fornece uma ampla gama de serviços, incluindo cobertura para cancelamento e interrupção de viagem, evacuação médica de emergência, acesso à telemedicina e cobertura para bagagens perdidas ou danificadas. A Faye também oferece adicionais como cobertura para esportes radicais e aluguel de carros. A empresa prioriza uma experiência amigável ao usuário com um aplicativo bem projetado que facilita o processamento fácil de sinistros e assistência 24 horas por dia, 7 dias por semana. A Faye é uma marca da Zenner, Inc. , e seus serviços são subscritos pela United States Fire Insurance Company.

Descrição

• Serve as the technical bridge between Business Development and Engineering teams • Own the technical implementation journey for our partners, from the first sales conversation through integration, launch, and ongoing success • Scope partner engagements with clear objectives and success criteria • Work with the business development team to identify new opportunities and prepare technical documentation to support the sales process • Present technology demos to support new business • Own partner integrations end-to-end as the primary technical point of contact • Support the design and implementation process of tailored solutions based on partner technical requirements • Coordinate internal stakeholders to ensure timely and successful integrations • Troubleshoot, reproduce, and identify root causes of partner-reported issues • Serve as an advocate for partners inside the engineering organization • Use SQL, Tableau, and reporting tools to identify and present actionable growth opportunities to partners • Manage multiple concurrent partner engagements • Identify process improvement opportunities and implement automation to optimize client engagements

🎯 Requisitos

• Customer-facing background in sales engineering, solutions consulting, or a similar role • 3+ years of programming experience in Node.JS or an equivalent language • 3+ years of experience with web technologies such as HTTP, HTML, XML, and REST APIs • Strong written and verbal communication skills with both technical and non-technical audiences • Experience in the travel or travel insurance industry

🏖️ Benefícios

• 24/7 immediate assistance • Claims processing and reimbursements anywhere in the world