Manager, Account & Relationship Management

🕒 Setembro 3

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $89.600 - $157.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Wolters Kluwer

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1836

🏥 Saúde

⚖️ Jurídico

💼 Consultoria

Healthcare • Legal • Consulting

A Wolters Kluwer é uma fornecedora global de informações profissionais, soluções de software e serviços voltados para clínicos, enfermeiros, contadores, advogados, bem como para os setores fiscal, financeiro, de auditoria, risco, compliance e regulatório. A empresa está comprometida em ajudar os profissionais a aprimorar seus fluxos de trabalho, melhorar a tomada de decisões e resolver problemas complexos com confiança. A Wolters Kluwer atende clientes em mais de 180 países, oferecendo soluções especializadas que sustentam a saúde, prosperidade, segurança e direitos legais. Com mais de 21. 000 funcionários em vários países, a Wolters Kluwer continua a impulsionar a inovação e o progresso nos campos em que atua.

Descrição

• Lead a regional sales organization selling, renewing, and expanding healthcare SaaS solutions in complex, regulated provider environments • Own regional revenue, renewal, expansion, and new business objectives • Run weekly deal inspection, pipeline generation, forecast review, renewal risk review, and territory execution cadences • Coach sellers to qualify opportunities rigorously and focus on compelling events, budget access, decision processes, and executive sponsorship • Join strategic customer and prospect meetings to improve deal strategy, executive access, urgency, and commercial alignment • Ensure territories have plans for customer protection, whitespace expansion, competitor displacement, and named-account prospecting • Drive evidence-based monthly, quarterly, and annual forecasting • Use Salesforce for pipeline, account planning, renewal visibility, activities, next steps, and management inspection • Institutionalize MEDDPICC-based opportunity management • Identify pipeline quality gaps and direct corrective actions • Build, develop, and retain a high-performing long-cycle healthcare sales team • Coach sales managers and sellers in deal strategy, account planning, executive conversations, negotiation, and customer value articulation • Set expectations for performance, communication, CRM hygiene, customer coverage, and collaboration • Develop talent through field rides, call reviews, pipeline inspection, coaching plans, and performance feedback • Represent field needs to Product, Marketing, Customer Success, Finance, Legal, Implementations, and Clinical Executive resources • Escalate product, implementation, contracting, pricing, and adoption barriers • Partner with Marketing and Enablement on messaging, competitive positioning, launch readiness, and seller confidence • Lead structured territory planning at least twice annually and inspect progress • Segment accounts and translate business objectives into territory priorities, account plays, prospecting focus, and engagement plans • Use market data, Salesforce reporting, customer signals, contract cycles, and competitive intelligence to improve resource allocation • Assess territory coverage, seller capacity, and sales-motion alignment with revenue opportunity

🎯 Requisitos

• 5-7+ year's experience in direct sales or sales leadership in complex B2B environments • Experience managing or formally coaching sellers through long-cycle, multi-stakeholder opportunities • Demonstrated ability to improve pipeline generation, opportunity quality, and forecast discipline • Strong command of CRM-based sales management, preferably Salesforce • Ability to lead through process without becoming bureaucratic, and to inspect work without micromanaging • Strong executive presence with customers, internal leaders, and cross-functional stakeholders • Excellent written and verbal communication skills • Healthcare SaaS, clinical workflow, healthcare B2B experience preferred • Experience with MEDDPICC, Challenger, Richardson, or another disciplined enterprise sales methodology preferred • Experience selling into hospitals, health systems, academic medical centers and government entities preferred • Track record building, retaining, and developing high-performing sales teams preferred • Experience partnering with Customer Success, Product, Marketing, Finance, Legal, and Implementation teams preferred • University degree or equivalent professional experience • Preferred candidate will be located in EST • Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process

🏖️ Benefícios

• Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave • Commission eligibility