Deal Desk Manager

🕒 Julho 10

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $130.000 - $150.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of WorkWave

WorkWave

1001 - 5000 funcionários

Fundada em 1984

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

WorkWave é um provedor líder de software de gestão de serviços de campo, projetado para aumentar a eficiência de empresas em uma ampla gama de indústrias. Suas soluções de software simplificam operações, otimizam fluxos de trabalho e melhoram a experiência do cliente. Os produtos da WorkWave incluem software de CRM e ERP, gestão de operações de campo, roteamento e agendamento, faturamento e pagamentos, além de soluções de fintech e marketing. Com ferramentas adaptadas para indústrias como controle de pragas, limpeza, HVAC, cuidado de gramados e entrega, a WorkWave visa apoiar as empresas no aumento da eficiência operacional e na satisfação do cliente por meio de soluções impulsionadas por tecnologia.

Descrição

• Serve as the primary partner to Sales, Legal, and Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines. • Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (RevOps, Finance, Legal, etc.). • Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure. • Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field. • Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines. Support the creation of enterprise commercial proposals and complex deal modeling. • Maintain and improve pricing calculators, quoting templates, and CPQ processes. Partner with enablement to train Sales on new pricing updates, product rollouts, and commercial processes. • Ensure the accuracy of opportunities and quotes in the CRM for reliable forecasting. Support audit processes related to discounting, contract structure, and deal compliance.

🎯 Requisitos

• Bachelor's degree in Business, Finance, or a related field. • 5-8+ years of relevant experience in a Deal Desk, Pricing, Revenue Operations, or Sales Operations. • Demonstrated ability to structure and model complex multi-product offerings and large enterprise deals. • Exceptional communication, collaboration, and project management skills, with proven ability to drive results in a cross-functional environment. • Strong understanding of legal and financial terms related to commercial contracts (e.g., revenue recognition). • Hands-on experience with Salesforce and CPQ systems for pricing and quoting workflows.

🏖️ Benefícios

• Employees can expect a robust benefits package, including health and dental and 401k with company match • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Up to 4 weeks paid bonding leave • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community

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