Technical Business Analyst

Vaga não está no LinkedIn

🕒 Junho 11

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧐 Analista de Negócios

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World Travel Holdings

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2005

🤝 B2B

👥 B2C

B2B • B2C • Travel

World Travel Holdings é uma empresa de viagens líder que se especializa em oferecer uma ampla gama de experiências de férias, incluindo cruzeiros, estadias em resorts e aluguel de carros. A empresa oferece oportunidades para indivíduos iniciarem uma franquia de viagens e trabalharem de casa, aproveitando a crescente demanda por serviços de viagem. Com um forte portfólio de parcerias com os principais fornecedores de viagens de lazer, a World Travel Holdings é reconhecida por seu compromisso em criar experiências de viagem memoráveis para seus clientes.

Descrição

• Partner with project leadership and stakeholders to evaluate new initiatives, assess business impact, and support effort estimation • Collaborate with Scrum teams to develop clear user stories, use cases, acceptance criteria, and process flows • Work closely with Product Owners and Product Managers to refine and maintain backlog items aligned to strategic objectives and business priorities • Produce detailed artifacts including process diagrams, flowcharts, interaction diagrams, and functional specifications to clearly document scope and requirements • Partner with the Training team to identify and support training needs for system releases, including “train‑the‑trainer” requirements and supporting materials • Analyze end‑to‑end travel workflows, including prospecting, search, fare rules, booking, passengers, itineraries, cancellations, and refunds • Identify process gaps, inefficiencies, and opportunities for automation or optimization across customer‑facing and internal operations • Develop and maintain high‑quality documentation, including requirements, acceptance criteria, business process flows, system interaction diagrams, and data dictionaries • Ensure requirements address scalability, security, quality, performance, and usability considerations • Build and maintain strong knowledge of the technical ecosystem, including front‑end experiences, back‑end services, core APIs, and data flows

🎯 Requisitos

• Bachelor’s degree in Business Administration, Computer Science, Marketing, Engineering, or related field • 3+ years of experience as a Business Analyst supporting complex digital products or systems; travel or hospitality experience preferred • Strong analytical and problem‑solving skills with the ability to manage multiple priorities simultaneously • Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with executives, Product Managers, Product Owners, and subject‑matter experts • Working knowledge of web development concepts, SDLC, Agile methodologies, and tools such as Jira, Scrumwise, or equivalent • Familiarity with SQL, APIs, and system integrations is preferred.

🏖️ Benefícios

• Comprehensive medical, dental, and vision coverage • Company-paid life and disability insurance • 401(k) with discretionary company match • Paid time off and holidays • Travel discounts and employee perks • Employee Assistance Program (EAP) • Professional development and learning opportunities