Account Manager

🕒 Outubro 6

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $85.000 - $100.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Wunderkind

Wunderkind

501 - 1000 funcionários

📣 Marketing

Marketing • Advertising

Wunderkind é uma solução global de marketing de performance movida por IA, dados e identidade. Ela ajuda marcas a adquirir e reter clientes através de canais próprios em uma escala sem precedentes, identificando significativamente mais tráfego de site sem depender de cookies. Ao escalar mensagens de marketing personalizadas através de e-mail, mensagens de texto e anúncios, a Wunderkind pode gerar até 25% da receita digital de uma empresa. É um dos principais canais pagos para muitos clientes, superando regularmente outros canais pagos de retargeting como Google e Meta em escala e retorno sobre investimento. Com foco em crescimento sustentável e eficiência, a Wunderkind auxilia mais de 700 marcas a alcançarem seus objetivos de receita digital com estratégias de marketing inovadoras.

Descrição

• Manage and grow a high-volume portfolio of SMB clients • Own client relationships with a focus on retention, renewals, and expansion • Develop understanding of client business priorities and identify opportunities to deepen partnerships • Own renewal strategy, outcomes, forecasts, risk identification, and action plans • Build trusted relationships with key client stakeholders • Lead renewal conversations while balancing client needs with commercial objectives • Identify, develop, forecast, and close expansion opportunities • Serve as key relationship owner throughout the client lifecycle • Communicate Wunderkind’s platform value and capabilities • Navigate conversations about risks, renewals, expectations, and commercial terms • Maintain accurate account, opportunity, renewal, pipeline, and forecasting data in Salesforce • Collaborate with Customer Success, Portfolio Directors, Professional Services, Product, and other cross-functional teams • Leverage processes, tools, data, automation, and AI to manage the portfolio efficiently

🎯 Requisitos

• 3–5 years of experience in a client-facing Account Management, Business Development, Customer Success, or similar commercial role, preferably within SaaS, marketing technology, or a related environment • Demonstrated experience managing renewals, expansion opportunities, or a revenue-generating book of business with success against retention and growth targets • Strong relationship-building, communication, negotiation, and consultative skills • Experience managing a portfolio or book of business with multiple simultaneous renewals, opportunities, and competing priorities • Strong business judgment and problem-solving skills • Experience with digital marketing, marketing technology, or consumer brands • Experience using Salesforce or a similar CRM to manage accounts, opportunities, pipeline, and forecasting • Excellent organizational skills and ability to prioritize effectively in a fast-paced environment • Strong cross-functional collaboration skills and ability to drive outcomes through teams not directly managed • Bachelor's degree in Business, Marketing, or a related field preferred • Ability to understand client objectives and identify opportunities to drive additional value • Ability to use AI tooling effectively while validating outputs and exercising sound judgment

🏖️ Benefícios

• Variable compensation in addition to base salary

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