Demand Account Coordinator

🕒 Julho 2

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $85.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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Xsolla

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2005

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

A Xsolla é uma empresa especializada em soluções de comércio para games. Ela oferece ferramentas e serviços que capacitam desenvolvedores de games a monetizar, distribuir e financiar seus títulos, ajudando a aumentar a receita em qualquer estágio do desenvolvimento. A Xsolla disponibiliza um amplo portfólio de soluções, como lojas online personalizáveis, processamento de pagamentos, prevenção a fraudes e pacotes sociais para elevar o engajamento dos jogadores. Com mais de 19 anos de experiência na indústria de games, a Xsolla colabora com desenvolvedores e publishers globalmente para gerenciar compliance, tributos e complexidades operacionais, permitindo que foquem em se conectar com seus jogadores. Seus serviços foram projetados para funcionar com plataformas populares de desenvolvimento, como Unity, Unreal e Cocos Creator, oferecendo suporte a uma ampla variedade de métodos de pagamento locais no mundo todo.

Descrição

• Manage a portfolio of affiliate and API-integrated demand partners running user acquisition campaigns on the Xsolla Offerwall, serving as their primary day-to-day point of contact. • Support the onboarding of new affiliate and API partners, coordinating with technical and operations teams to ensure integrations are completed accurately and on schedule. • Maintain accurate records of partner accounts, campaign configurations, and integration statuses in CRM and internal tracking tools. • Monitor live campaigns across affiliate and API partners, flagging performance anomalies and working with internal teams to resolve discrepancies quickly. • Assist partners with technical questions related to API documentation, tracking setup, postback configuration, and feed integration. • Coordinate with the technical team to triage and resolve integration issues, acting as a clear communication bridge between partners and internal stakeholders. • Review campaign data regularly using KPIs such as CPI, CTR, conversion rate, and install volume to identify issues and surface optimization opportunities. • Prepare regular performance reports and campaign summaries for partners, translating data into clear, digestible updates. • Support senior account managers in preparing business reviews, renewal materials, and growth presentations for key accounts. • Respond to partner inquiries promptly and professionally, maintaining a high standard of service across all communications.

🎯 Requisitos

• 1–2 years of experience in account management, partner support, digital advertising operations, or a related field; AdTech, affiliate marketing, or mobile advertising experience preferred. • Strong written and verbal communication skills — clear, concise, and professional in all partner-facing interactions. • Comfortable working with campaign data and performance metrics such as CPI, CTR, install volume, and conversion rate, with the ability to spot trends, escalate issues, and summarize findings clearly. • Highly organized with strong attention to detail; able to manage multiple accounts and tasks simultaneously. • Collaborative team player, comfortable working across product, operations, and technical teams. • Proficient in Google Sheets or Excel for tracking and reporting. • Nice to Have: Exposure to affiliate networks, API integrations, or performance marketing platforms.

🏖️ Benefícios

• 100% company-paid medical, dental, and vision plans • Unlimited Flexible Time Off • Personalized career roadmap for each employee • Professional development through training and educational opportunities