Lead Product Manager – Services Experience

🕒 Junho 2

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Yelp

1001 - 5000 funcionários

Fundada em 2004

O Yelp é uma plataforma que conecta usuários a ótimos negócios locais, fornecendo avaliações e informações geradas pelos próprios usuários. Ela promove uma comunidade online global onde indivíduos podem compartilhar experiências e recomendações sobre restaurantes, serviços e muito mais. O Yelp opera como um ambiente de trabalho remoto inclusivo, com ênfase no crescimento pessoal, comunidade e bem-estar de seus funcionários, enquanto se esforça continuamente para manter a confiança e autenticidade dos consumidores em suas operações.

Descrição

• Own the upper-funnel user experience, identifying the information and interactions that move consumers from exploration toward submitting a project (request-a-quote) • Define and execute a monetization strategy outside of Yelp Assistant, including features like shareable “Request a Quote” links and enhanced project workspace capabilities • Establish and communicate a 12–18 month product roadmap for your lane, aligning stakeholders across Engineering, Design, Ads, and Marketing • Partner with design and analytics to analyze consumer journey data, identify high-leverage conversion opportunities, and run rapid experiments • Contribute to Yelp Assistant feature development as needs emerge post-launch, including defining chat UX patterns, instrumentation, and evaluation frameworks • Define success metrics (project submissions, funnel conversion rates, connected user need, revenue proxies) and build dashboards to track progress • Collaborate cross-functionally with peer PMs, Engineering Managers, and commercial stakeholders to ensure monetization efforts complement the broader Yelp Assistant strategy

🎯 Requisitos

• A strong foundational knowledge of what it takes to succeed as a Product Manager • Proven ability to analyze user funnels and translate insights into product changes that measurably move key metrics • Strong appreciation for UX design and an ability to reason about how information presentation and interaction patterns drive user behavior • Experience with or strong familiarity with LLM/chat product experiences, including conversational design, evaluation frameworks, or chat-based interfaces • Track record of setting product vision and roadmap for 12+ months, and driving execution in partnership with engineering teams • Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation platforms to validate hypotheses • Excellent communication and stakeholder management skills; able to align cross-functional partners around a shared strategy • A Bachelor’s Degree or an equivalent work experience is required.

🏖️ Benefícios

• Bonus • Restricted stock units • Health insurance • Flexible work arrangements

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