Campaign Operations Manager

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Yobi

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

📣 Marketing

🤖 Inteligência Artificial

💰 $2.400.000 Seed Round em 2023-02

Consulting • Marketing • Artificial Intelligence

Yobi é uma plataforma de IA revolucionária que aumenta as capacidades humanas para melhorar a comunicação e a produtividade nos negócios. A plataforma da empresa se integra perfeitamente aos fluxos de trabalho operacionais existentes, permitindo que os usuários gerenciem todas as suas comunicações, incluindo SMS, chamadas de voz e mensagens de mídia social, a partir de uma caixa de entrada unificada. A Yobi utiliza recursos baseados em IA, como análise de sentimentos, transcrições em tempo real e tradução automática de idiomas, para melhorar o atendimento ao cliente e simplificar as operações. Atende a várias indústrias com companheiros de IA personalizados, oferecendo soluções como recepcionistas virtuais e apresentadores de podcast. Além disso, a Yobi garante integração perfeita com aplicativos de negócios populares, como Salesforce, Slack e HubSpot, aprimorando a funcionalidade empresarial e a colaboração através de parcerias superiores entre humanos e IA.

Descrição

• Configure advertisers, campaigns, audiences, segments, and pricing in Yobi Web, and maintain corresponding records in Notion • Create pixels, coordinate log delivery, and own the technical side of client implementation • QA configurations, conversion tracking, and attribution ahead of launch, then confirm delivery and audience health in the opening days of flight • Support our platform partnerships by troubleshooting directly with DSP and vendor technical teams when an issue calls for it — The Trade Desk, Nexxen, Yahoo, Viant • Diagnose pacing, delivery, and audience match issues; fix what sits on Yobi’s side and recommend the change where it sits in the DSP • Build, scale, and refine audiences to hit delivery and performance targets without degrading quality • Advise on which DSP-side optimization levers to pull, and validate the effect once they are applied • Monitor campaigns against KPIs and move on deviation before it becomes client-visible • Brief Client Partners on performance movement, root cause, and what changed, and supply the validated evidence behind cases for incremental investment • Own tracking integrity end to end and resolve reporting discrepancies across Yobi, DSP, and client platforms • Validate that reported numbers are accurate and reconcile across sources before they reach a Client Partner or a client • Partner with Engineering to fix pipeline, data feed, and match rate issues upstream rather than working around them • Produce hypothesis-led audience insight and performance analysis built on validated, documented query logic • Maintain internal runbooks and client-facing technical documentation in the Yobi Resource Center • Document campaign delivery, data cost, and pricing methodology so finance can invoice accurately without chasing inputs • Standardize recurring operational workflows and remove the manual steps that keep resurfacing • Lead technical onboarding on complex accounts: pixel implementation, log delivery, and measurement design • Present diagnostic findings and remediation plans when an issue needs a technical explanation, with the Client Partner owning the commercial recommendation

🎯 Requisitos

• Three or more years in ad operations, campaign management, or adtech technical operations • Hands-on experience with a major DSP — The Trade Desk, Nexxen, or Yahoo DSP • Product and operations obsessed: you care how the system works and why, not just whether today’s task got done • High agency. You find the next problem without being pointed at it, and you carry it to a resolution rather than a handoff • Second-order thinking. You connect findings that are not obviously related, and you recognize when a symptom in one system is a cause in another • A creative problem solver who pursues the genuinely best solution rather than the expected one, and can say why the obvious answer is the wrong one • Fluency with pixel implementation, conversion tracking, and attribution methodology — including how each of them breaks • Comfortable in browser developer tools: inspecting network requests, cookies, and tag firing to confirm a pixel is doing what it should • Working knowledge of identity resolution, audience activation, and tag management via GTM, Adobe Tags, Tealium, or CM360 • Working SQL and comfort querying large datasets in Databricks or an equivalent environment, or clear appetite to get there quickly • Comfort working in Excel and Google Sheets for analysis and QA • Ability to explain technical findings clearly and accurately to non-technical stakeholders • High standard for factual precision, particularly where findings reach clients or partners • Comfort operating behind a Client Partner rather than owning the client relationship • Hungry to make an impact in an early-stage environment and interested in building a function from 0 to 1

🏖️ Benefícios

• Competitive Base Salary • Meaningful equity & financial upside - a real % of the company • Annual bonus target based on personal and company performance • Health, Dental, Vision available • Unlimited PTO - we care about impact, not tracking days you’re out • 401k with company match % • Generous parental leave policy