Senior Business Systems Analyst

🕒 Abril 24

🤠 Texas – Remoto

info

⏰ Tempo Integral

🟠 Sênior

⚙️ Engenheiro de Sistemas

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of ZenBusiness

ZenBusiness

201 - 500 funcionários

💸 Finanças

☁️ SaaS

🤝 B2B

Finance • SaaS • B2B

ZenBusiness é uma plataforma abrangente projetada para ajudar empreendedores a iniciar, gerenciar e expandir seus negócios. A empresa fornece uma gama de serviços, incluindo a formação de LLCs, S Corps e C Corps, bem como a gestão de conformidade através do seu serviço de Agente Registrado e ofertas de conformidade sem preocupação. Além disso, a ZenBusiness oferece ferramentas de gestão financeira, como Money Pro para contabilidade e serviços bancários empresariais. Também fornecem ferramentas para presença online e aquisição de clientes, como registro de nome de domínio, construtores de sites e logotipos. Com foco na acessibilidade e no suporte especializado, a ZenBusiness visa simplificar o processo de configuração de negócios desde a formação até a gestão.

Descrição

• Lead discovery efforts to analyze complex business processes across product, sales, and customer success operations. • Translate ambiguous business needs into clear requirements, user stories, process maps, and system designs. • Break down high-level concepts into actionable deliverables (data maps, workflows, diagrams). • Act as a bridge between business and technical teams, ensuring shared understanding and alignment. • Partner with Product, Engineering, and Business Systems teams to design and enhance internal tools and platforms that improve operational efficiency and user experience. • Analyze data to identify trends, inefficiencies, and opportunities for optimization. • Identify opportunities to leverage AI (e.g., ChatGPT, Claude, Gemini) and automation to improve workflows, decision-making, and customer experience. • Help establish scalable frameworks for AI-driven process improvement and quality measurement. • Own and maintain high-quality documentation in Jira. • Build strong stakeholder relationships and communicate insights effectively to both technical and non-technical audiences.

🎯 Requisitos

• 6+ years of experience in business systems analysis, product operations, or similar roles. • Proven ability to analyze complex systems and drive solutions from concept through implementation. • Strong experience with Salesforce and integrated business systems. • Demonstrated experience with process mapping, requirements gathering, and system design. • Strong data skills (analysis, mapping, validation, KPI definition). • Experience working with cross-functional teams in Agile/Scrum environments. • Ability to operate independently in a fast-paced, ambiguous environment. • Excellent communication and stakeholder management skills.

🏖️ Benefícios

• medical, vision, dental, disability, and life insurance • parental and military leave • employee assistance program • 401k + match • annual bonus • pet insurance • RSUs • Paid parking* and 10 paid holidays

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