Casualty Claims Manager

🕒 5 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $103.741 - $149.552 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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Zenith Insurance Company (United States)

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1951

🤝 B2B

💸 Finanças

B2B • Finance

A Zenith Insurance Company (Estados Unidos) é uma seguradora comercial de propriedades e acidentes que oferece produtos de seguro de compensação de trabalhadores, propriedade, responsabilidade civil e automóveis, além de serviços relacionados a sinistros para empresas. A empresa oferece suporte a agentes e corretores, ferramentas online para segurados (relatório de sinistros, pagamento de prêmios e informações sobre provedores/farmácias), recursos de gestão de riscos e enfatiza o serviço, o reporte de fraudes e a diversidade de fornecedores.

Descrição

• Provides effective and strategic leadership guidance to claims professionals, communication of industry data and trends, and new legal issues as necessary. • Responsible for oversight and management of large loss claims. • Develops and enforces strategy for claims resolution. • Works with defense counsel as necessary to expedite claim resolution, and manage LAE. • Ensures all claims professionals demonstrate technical and customer service excellence. • Manages claim file reviews or quality control inspections; and manages correction actions as necessary. • Ensures compliance with state and federal laws and regulations, company best practices, corporate values, and communications. • Responsible for hiring, coaching, retention, training, and performance management of claims professionals. • Evaluates performance, prepares performance appraisals, and recommends salary actions in accordance with established corporate standards of performance and company policy. • Manages team of supervisors and field representatives who are primarily responsible for large loss claims. • Manages overtime and reporting, and manages utilization of company equipment or vehicles for team members. • Strengthens team performance by developing new initiatives, efficient processes and procedures to deliver exception claims service according to customer needs and industry trends. • Assists with ongoing enhancement and communication of Best Claims Practices, policies and procedures, training materials, and claim system 'rules'. • Manage and assign responsibilities on special projects as needed. • Works productively and harmoniously with others on a consistent basis, including Agency partnerships. • Responds positively to direction and feedback regarding performance. • Consistently maintains professional and appropriate demeanor. • Performs other duties as assigned.

🎯 Requisitos

• High School Diploma Or equivalent combination of training/experience required • Bachelor’s Degree or equivalent combination of training/experience required • 5+ years progressively relevant leadership experience required • 5+ years experience managing P&C claims required • Litigated claims handling experience • Business Auto claims experience preferred • Strong written and verbal communications, organizational and time management skills. • Strong organizational and time management skills. • Applied claims leadership skills. • Proficient with MS Office suite of products. • Demonstrated knowledge of commercial and farm claim related issues and policy coverage contracts, including DOI claim regulations. • Strong presentation skills. • Demonstrated knowledge of understanding relevant case law or claim related regulations. • Demonstrated supervisory experience and technical claim issue, processes, best practices, and strategies.

🏖️ Benefícios

• Medical, Dental and Vision Insurance • Flexible Spending Accounts • Paid Parental Leave • Life, AD&D and Disability Insurance • 401(k), Employee Share Purchase Plan (ESPP) • Education and Training Reimbursement • Paid Leave: 3 weeks/year • Vacation, 2 weeks/year • Sick Leave 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays • Employee Assistance Program (EAP)