Strategic Account Manager

🕒 vor 20 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $118.000 - $155.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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15Five

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2013

👥 HR Tech

☁️ SaaS

💰 €52.000.000 Series C im 2022-07

HR Tech • SaaS

15Five ist eine Leistungsmanagement-Plattform, die darauf ausgelegt ist, wichtige Geschäftsergebnisse zu erzielen. Sie verwandelt Personaldaten in geführte Aktionen durch ihr strategisches HR-Kommandozentrum, mit dem Ziel, die Effektivität von Managern zu verbessern, die Mitarbeiterbindung zu erhöhen und die Mitarbeiterleistung zu maximieren. 15Five bietet verschiedene Produkte wie Leistungsbeurteilungen, Engagement-Umfragen und Tools zur Verbesserung der Fähigkeiten von Managern an. Über 3. 000 Organisationen vertrauen auf 15Five für seine effektiven Leistungsmanagementlösungen, was es für wachstumsstarke Unternehmen unverzichtbar macht.

Beschreibung

• Own the end-to-end renewal and expansion lifecycle across a defined strategic portfolio, ensuring consistent renewal execution and quota achievement. • Develop account-level renewal readiness and expansion strategies grounded in customer outcomes, adoption milestones, and evolving business priorities. • Build and maintain multi-threaded stakeholder relationships, including executive sponsors, to strengthen long-term partnership stability. • Generate and progress qualified expansion pipeline through value-based selling, initiative alignment, and proactive opportunity identification. • Execute coordinated team-selling motions to close complex, multi-stakeholder renewal and expansion opportunities. • Maintain high-accuracy renewal and expansion forecasts, including disciplined pipeline management, opportunity strategy, and stage progression. • Proactively identify renewal risks, budget changes, competitive threats, and organizational shifts, developing early mitigation and save strategies. • Build and execute renewal readiness plans across the portfolio to reduce late-stage volatility and strengthen retention predictability. • Leverage data and AI-powered insights to proactively identify risk, expansion opportunities, and prioritization strategies that drive predictable renewal and expansion outcomes. • Partner closely with your Renewal & Expansion team members as well as key cross-functional partners such as: Customer Experience Managers, Professional Services Managers, Support, Product, and Executive Sponsors to ensure coordinated execution that drives measurable customer outcomes. • Capture and surface customer feedback, market insights, and adoption trends to support informing internal strategy, product evolution, and GTM priorities. • Contribute to scalable best practices that improve renewal readiness, expansion effectiveness, and customer partnership consistency across the team.

🎯 Anforderungen

• Proven success owning and growing strategic accounts with significant ARR responsibility, consistently exceeding renewal and expansion targets. • Genuinely love the craft of sales! Executive presence and consultative selling capability, influencing C-suite stakeholders and driving value-based commercial decisions. • Strong commercial acumen, including negotiation strategy, deal structuring, and long-cycle opportunity management. • Exceptional forecasting discipline, pipeline rigor, and CRM hygiene, enabling predictable renewal and expansion performance. • Strong data-centric mindset, using analytics and performance signals to guide prioritization and opportunity strategy. • Adaptability in dynamic, fast-changing environments, navigating ambiguity while maintaining execution consistency. • Excited to leverage and help evolve an AI-powered GTM stack, experimenting with and validating AI-driven workflows and insights to improve renewal predictability, expansion effectiveness, and commercial execution. • Thrives in startup environments, energized by building, scaling, and shaping long-term company potential.

🏖️ Vorteile

• Medical, dental, vision with 15Five cost subsidy • Employer paid Short-Term, Long-Term Disability, and Term Life • Family planning support with enhanced medical plans and consultation programs • Inclusive Benefits Stipend • Access to mental health and wellness resources • Flexible Time Off Program • Generous paid leave for new parents • Military leave • Paid Company Holidays • Sabbatical Program • 401K with 4% Matching after 6 months • Remote work • Work with experts in leadership, culture, and personal development