Director, SDS Authoring Services

🕒 vor 6 Tagen

🏛️ District of Columbia, Florida, +7 weitere Bundesländer – Remote

🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $125.000 - $140.000 / Jahr

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3E

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 1988

📋 Compliance

☁️ SaaS

🤝 B2B

Compliance • SaaS • B2B

3E ist ein Unternehmen für regulatorische Compliance-Software, das Lösungen auf Unternehmensniveau für Chemikalien- und Produktschutz, Management und Erstellung von Sicherheitsdatenblättern (SDS), Lieferkettenübersicht und Nachhaltigkeit bietet. Basierend auf drei Jahrzehnten kuratierter regulatorischer Intelligenz bietet 3E KI-gestützte regulatorische Daten, integrierte APIs, SAP-Integrationen und Workflow-Tools, um Herstellern, Lieferanten und Compliance-Fachleuten zu helfen, globale regulatorische Anforderungen (REACH, TSCA, GHS, PFAS, Proposition 65, etc. ) zu verwalten, SDS-Workflows zu automatisieren und Produkttransparenz und Nachhaltigkeitsberichterstattung zu unterstützen. Das Unternehmen bedient große B2B-Kunden und Lieferantennetzwerke, verwaltet zig Millionen SDS und engagiert sich mit Hunderttausenden von Lieferanten.

Beschreibung

• Modernize the Authoring Services operating model to improve agility, scalability, efficiency, and customer outcomes. • Shift operational management from reactive execution to proactive, data-driven decision making. • Build operational visibility through metrics, dashboards, and performance signals that identify emerging risks before they impact customers. • Champion the evolution of service delivery through automation, AI-enabled workflows, and continuous process improvement initiatives. • Lead global On-Demand Authoring operations, ensuring high-quality service delivery aligned with contractual commitments and customer expectations. • Drive measurable improvements in on-time delivery, backlog health, customer satisfaction, quality performance, and operational efficiency. • Balance dynamic supply and demand across global resources, proactively responding to fluctuations in workload and customer requirements. • Implement stronger operational controls, governance, and prioritization processes to improve throughput and reduce service delays. • Partner closely with Account Management and Customer Success teams to identify and address customer risk earlier in the lifecycle. • Establish stronger communication channels between delivery and commercial teams to proactively manage customer expectations and mitigate renewal risks. • Participate in strategic customer discussions, onboarding activities, and service planning initiatives when appropriate. • Collaborate with Sales, Product, Pricing, and Delivery stakeholders to support growth, retention, and service innovation. • Lead, coach, and develop a team of Authoring Project Managers and operational leaders across a globally distributed organization. • Foster a culture of accountability, collaboration, inclusivity, and continuous improvement. • Empower leaders to make decisions, solve problems, and drive results while maintaining alignment to organizational objectives. • Create an environment where teams actively identify friction points, surface ideas, and contribute to operational improvements. • Contribute to budgeting, forecasting, cost management, and profitability initiatives. • Use operational and financial data to optimize resource allocation and improve business outcomes. • Develop KPIs that connect service performance, customer experience, operational efficiency, and commercial results.

🎯 Anforderungen

• Bachelor's degree in Chemistry, Chemical Engineering, Biotechnical Science, or a related field. • 8+ years of experience in SDS authoring, chemical regulatory consulting, product stewardship, or a related field, including 7+ years of leadership experience managing global teams and developing people leaders. • Strong knowledge of global regulatory frameworks, including GHS, OSHA, ADR, DOT, IATA, and IMDG. • Experience leading global SDS authoring operations, including managing high-volume workloads, balancing resource capacity and customer demand, and delivering services across multiple regions. • Experience with SDS authoring platforms such as SAP, MSDgen, WERCS, ProSteward, or similar systems. • Demonstrated success leading operational improvements, organizational change, and large-scale regulatory or customer-driven projects. • Proven ability to use data and metrics to identify trends, solve problems, improve performance, and drive business decisions. • Experience developing and coaching SDS Authors and team leaders in a fast-paced service environment. • Strong business acumen, including experience managing budgets, operational performance, and service delivery metrics. • Excellent communication, problem-solving, and stakeholder management skills. • Ability to navigate ambiguity and drive results in a dynamic, evolving environment.

🏖️ Vorteile

• Health, dental, and vision insurance • Life insurance and disability coverage • Open PTO and parental leave • 401(k) plan with company matching • Employee assistance program • Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)