Installed Base Manager

🕒 vor 17 Tagen

🐊 Florida – Remote

🐊 Florida – Remote

💵 $68.600 - $109.760 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

Jetzt Bewerben

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ABB

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

💼 Beratung

📦 Logistik

🚗 Transport

💰 €545.852.720 Post-IPO Debt - ABB im 2023-11

Consulting • Logistics • Transport

ABB ist ein global tätiges Technologieunternehmen, das sich auf Elektrifizierung, Industrieautomation, Robotik, Bewegungs- und Energieprodukte und -dienstleistungen spezialisiert hat. Es entwirft, produziert und wartet Hardware wie Motoren, Antriebe, Mittel- und Niederspannungsanlagen, Transformatoren, Ladeinfrastruktur für Elektrofahrzeuge und robotische Systeme. ABB bietet zudem Software und Lifecycle-Services für Versorgungsunternehmen, Industrie-, Transport- und Infrastrukturkunden, um Effizienz zu verbessern und eine kohlenstoffarme, digital vernetzte Zukunft zu ermöglichen.

Beschreibung

• Lead installed base management operations by developing, standardizing, and continuously improving processes, workflows, and best practices to ensure scalable and efficient data management across the US organization. • Coordinate cross-functionally with Factory and Sales teams to ensure accurate transfer, validation, and maintenance of installed base data, including container uploads, sales transfers, and customer site confirmations. • Serve as the primary installed base platform administrator and user support lead, providing training, troubleshooting, onboarding, access rights management, and guidance to internal stakeholders. • Own data quality, governance, and site validation activities by reviewing and approving site entries, maintaining data integrity, resolving discrepancies, and driving ongoing cleanup and reporting initiatives.

🎯 Anforderungen

• Bachelor's degree in Business Administration, Engineering, Operations, or a related field or equivalent work experience associated with the job description. • 3+ years of experience in data management, operations, sales operations, or a related discipline, ideally in electrical industry. • Experience working cross-functionally with sales, operations, and manufacturing teams. • Excellent organizational skills with a high attention to detail and data accuracy. • Strong communication and interpersonal skills with the ability to engage stakeholders at all levels. • Proficiency in CRM and/or installed base management platforms (e.g., Salesforce, SAP). • Preferred background includes: process formalization or change management initiatives, and an understanding of installed base or asset management processes and tools.

🏖️ Vorteile

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • ABB provides 11 paid holidays. • Salaried exempt positions are provided vacation under a permissive time away policy.