Field Application Specialist

đź•’ vor 1 Monat

🇪🇸 Spanien – Remote

⏰ Vollzeit

🟡 Mittelstufe

đźź  Senior

đź‘» Geisterscore 23%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

🗣️🇪🇸 Spanisch erforderlich

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Logo of ABL Diagnostics S.A

ABL Diagnostics S.A

11 - 50 Mitarbeiter

đź’Ľ Beratung

🏭 Fertigung

📦 Logistik

Consulting • Manufacturing • Logistics

Gegründet im Jahr 2015, entwickelt, produziert, vermarktet und unterstützt ABL DIAGNOSTICS in Frankreich und international, direkt oder über ein Netzwerk exklusiver Vertriebspartner in 45 Ländern, diagnostische Tests zur molekularen Biologie für den Nachweis (UltraGene®) und das Genotypisieren durch DNA-Sequenzierung (DeepChek®) für Infektionskrankheiten. Diese sind das Ergebnis eines über Jahre erworbenen, proprietären Know-hows sowie wissenschaftlicher Kooperationen mit renommierten Teams und spezifischen technischen Protokollen.

Beschreibung

• Provide 1st and 2nd level application support for our molecular and gene testing product portfolio (PCR, Sanger sequencing, NGS…) and for device installation • Support our affiliates and distributors in all application-related tasks, including installation, demonstration, on-site validation, training and troubleshooting • Ensure that product updates, complaint handling and post marketing surveillance are dealt with efficiently and effectively • Develop and conduct product and application training • Contribute to customer relationship management, understanding customer needs, setting appropriate product and performance expectations, and gathering market intelligence regarding competitive information and new sales opportunities • Feedback information to Product Marketing, Scientific, Technical, R&D, QM and other teams across the organisation as appropriate to help in the accurate marketing/further development of our products • Take responsibility for the application-related collaborations • Support organisation and take part in user group meetings, workshops, and exhibitions

🎯 Anforderungen

• Degree in Chemistry, Biochemistry, Molecular Biology, Genetics or Medicine or vocational training with specialisation in aforementioned subjects • A minimum of 3 years hands-on experience in the areas of Sequencing, ideally in a clinical laboratory setting or as a trainer or field application specialist would be ideal • Understanding of data analysis, software applications and/or bioinformatics tools and programs • Ability to translate complex clinical, medical, and diagnostic issues into comprehensive language and illustrations • Effective communication and teaching skills, especially in the context of online training • Clear vision of and commitment to providing exceptional customer service • Pragmatic, problem-solving and deadline-oriented approach • Collaborative, analytical, structured and thorough work style • Willingness to travel (up to 80%) • Excellent English and Spanish language skills; knowledge of other European languages advantageous (French...)

🏖️ Vorteile

• Employees can work remotely

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