Senior Product Business Manager

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🕒 vor 5 Tagen

🌾 Iowa – Remote

infoinfo

💵 $90.000 - $105.000 / Jahr

⏰ Vollzeit

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ACT

ACT

501 - 1000 Mitarbeiter

Gegründet 1959

📚 Bildung

🤝 Non-Profit

💰 €30.000 Grant - ACT im 2022-01

Education • Non-profit

ACT ist eine gemeinnützige Organisation, die den ACT-Zulassungstest für Hochschulen durchführt und Bewertungen für K–12 und die Arbeitswelt, Testvorbereitungen, Ressourcen für die Hochschul- und Karriereplanung sowie verwandte Online-Dienste anbietet. Sie bietet schriftliche und computergestützte Tests, Nachteilsausgleiche, Ergebnisberichterstattung, Forschung für Pädagogen und Institutionen sowie Werkzeuge, die Schüler dabei unterstützen sollen, sich auf den Erfolg in Hochschule und Beruf vorzubereiten.

Beschreibung

• Manage ongoing B2G product operations, including day-to-day operational decisions, incident resolutions, and customer escalations • Own cross-functional communications and documentation for internal and external stakeholders • Manage readiness activities ahead of key events • Set and communicate annual test dates and testing cycles • Manage pricing updates across systems, order forms, and contracts • Update and maintain annual order forms, contracts, and other contractual documents • Coordinate contractual deliverables and special data delivery requests • Manage product updates that result in contractual changes • Coordinate B2G product responses and contribute assignments to RFPs • Serve as the primary B2G product liaison for customers, partners, and internal teams on operational and contractual matters • Lead an annual cycle activity end to end • Drive process improvements and stakeholder communication cadence • Recommend 12-month priorities with Product Managers

🎯 Anforderungen

• 5+ years of experience in product operations, business operations, or program management, ideally within a product organization • Strong attention to detail and proficiency managing contracts, pricing, order forms, and other business documentation • Proven ability to manage time-sensitive, high-stakes events with multiple dependencies • Excellent written and verbal communication skills • Experience serving as a primary point of contact for external partners • Experience contributing to RFP responses or similar formal business documents • Ability to work cross-functionally within the product team and across business stakeholders • Experience using AI tools for drafting, research, and data synthesis, with sound judgment about human review • Knowledge of contract lifecycle management, pricing structures, and order form processes • Understanding of B2G procurement cycles, RFP processes, and formal business documentation requirements • Knowledge of cross-functional product operations workflows within a product organization • Program and project management skills • Cross-functional collaboration and stakeholder management skills • Ability to work independently and exercise sound judgment on day-to-day operational decisions • Bachelor’s degree in Business, Operations, Product Management, or a related field, or equivalent combination of education and experience • Applicants must be authorized to work in the U.S. without visa sponsorship • Finalists must undergo a criminal background check • Experience in K-12 education, assessment, EdTech, or a related regulated market is a plus • Familiarity with contract lifecycle management and pricing/order form systems is a plus • Experience supporting large-scale, calendar-driven operational events is a plus • Experience in financial metrics and analysis is a plus

🏖️ Vorteile

• Company-paid life insurance • Medical insurance • Dental insurance • Vision insurance • Flexible health and dependent spending accounts • 401(k) retirement savings with company match • Paid holidays • Paid time off • Inclusive and equitable workplace • Opportunities for team-member growth and development • Criminal background check process for finalists • ACT National Career Readiness Certificate completion recommended

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