Cloud Services Support Analyst

🕒 vor 1 Monat

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Advanced Solutions International, Inc.

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 1991

🤝 B2B

🤝 Non-Profit

💰 Venture Round im 2022-01

B2B • Non-profit • Software

Advanced Solutions International, Inc. ist ein Unternehmen, das sich der Bereitstellung innovativer Lösungen widmet, die speziell auf Non-Profit-Organisationen zugeschnitten sind. Ihr Flaggschiff-Produkt, iMIS, wird als führende Software für Verbandsmanagement anerkannt und fördert eine effektive Mitgliederbindung sowie die Leistungsfähigkeit von Organisationen. ASI bietet zudem diverse Plattformen wie Clowder und TopClass an, die darauf abzielen, die mobile Interaktion und das Lernmanagement für Verbände zu verbessern.

Beschreibung

• Supporting/administering/maintaining all Hosting customer systems as appropriate (Microsoft Azure) • Supporting/administering/maintaining all Hosting customer backup/restore processes • Supporting/administering/maintaining Hosting infrastructure monitoring systems • Supporting/administering/maintaining all system security related issues • Maintaining iMIS knowledge to effectively support and upgrade Hosting customer’s iMIS systems as necessary • Azure Automation User account administration for all Hosting customers • Azure SQL database management/administration activities for Hosting customers as necessary • SQL Managed Instance management/administration activities for Hosting customers as necessary • SQL Server database management/administration activities for Hosting customers as necessary • Upgrading iMIS implementation to latest release as necessary • Supporting ASI initiatives as necessary/required • Administering Hosting Issues Management queue as necessary • Participating in quarterly Departmental and Corporate BSC reviews • Managing attainment of personal BSC initiatives • Completing yearly professional development initiatives • Mentoring team members as necessary • Addressing Hosting Issues Management queue items in a timely fashion and close as required • Participating in Hosting On Call program • Performing other duties as assigned Manager, Hosting Operations, Global Director of Technical Support or Senior Management

🎯 Anforderungen

• 3-5 years of IT/Cloud experience delivering and supporting technology solutions • Microsoft Azure Administration • iMIS systems management experience • Good oral, written, analytical, and people skills • Ability to work independently in a fast-paced technology environment • Azure SQL administration skills • Azure Automation • Zendesk Ticketing system • Understanding of ASP .NET and related technologies • Understanding of IIS technologies • Understanding of virtualization technologies • Strong Microsoft operating system and applications knowledge • Basic iMIS knowledge • Some after hours and weekend work is required to support product upgrades and on call Hosting support.

🏖️ Vorteile

• Generous Paid Time Off • Optional Private Medical Insurance • Wellness Benefits • Retirement Pension Plan • Opportunities for Professional Growth and Development • Volunteer Time Off • Study Leave • Flexible remote working