Product Manager, Services

🕒 vor 2 Monaten

🏄 California, New York, +1 weitere Bundesländer – Remote

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💵 $232.000 - $282.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

✅ Produktmanager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 32%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Airbnb

Airbnb

5001 - 10000 Mitarbeiter

Gegründet 2007

✈️ Reisen

📦 Logistik

🛍️ eCommerce

💰 Post-IPO Equity im 2020-12

Travel • Logistics • eCommerce

Airbnb ist ein globaler Online-Marktplatz, der Personen, die nach Unterkünften suchen, mit Gastgebern verbindet, die einzigartige und vielfältige Unterkunftsmöglichkeiten, oft in Wohnimmobilien, anbieten. Nutzer können Räume buchen, die von Einzimmerwohnungen bis hin zu ganzen Häusern und Boutique-Hotels reichen. Airbnb bietet zudem Erlebnisse an, bei denen Gäste Aktivitäten buchen können, die von Einheimischen veranstaltet werden, um ein authentisches Reiseerlebnis zu bieten.

Beschreibung

• Define the product vision, strategy, and roadmap for how guests discover, book, and enjoy services • Prototype, launch, and iterate experiments with engineering and design • Define and analyze metrics including conversion, attach rate, repeat booking, and guest satisfaction • Talk to guests, review reviews and support tickets, and take bookings to represent the guest perspective • Partner with supply and operations teams to balance guest, host, and partner needs • Drive strategic clarity across engineering, design, marketing, operations, legal, and leadership • Build Airbnb’s Guest Services business line and grow new service categories from first bookings into thriving marketplaces

🎯 Anforderungen

• 10+ years of consumer product management experience • Track record of taking 0→1 product ideas through incubation, piloting, and graduation to scaled products at a consumer internet company, marketplace, or equivalent • Ability to prototype using the latest AI tools • Ability to assess business viability, size opportunities, and translate hypotheses into testable MVP scopes • Ability to structure ambiguous problem spaces into actionable roadmaps with minimal process • Experience managing multiple workstreams with competing priorities and tight timelines • Cross-functional collaboration and communication across business, partnerships, engineering, design, and data science • Experience developing product narratives and working with marketing and communications to bring new offerings to market • Comfortable with hands-on individual contributor product work • Ability to work Pacific Time Zone work hours as needed • Must be based in an eligible U.S. location; employees cannot be located in Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware, or Rhode Island

🏖️ Vorteile

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Disability accommodations throughout the recruitment process

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