UK Transfer Manager – FTC

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ALPADIA Language Schools

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51 - 200 Mitarbeiter

Gegründet 1996

✈️ Reisen

🏨 Gastgewerbe

💼 Beratung

Travel • Hospitality • Consulting

ALPADIA Sprachschulen ist ein Anbieter von immersiver Sprachausbildung, der sowohl Präsenz- als auch Onlinekurse, Sprachcamps für Jugendliche und Teenager sowie Universitäts- und Berufswegeprogramme an verschiedenen Standorten in Frankreich, Deutschland, der Schweiz, Großbritannien, Malta und den USA anbietet. Die Organisation betreibt Erwachsenenschulen, Jugendcamps (für 8- bis 17-Jährige), Prüfungsvorbereitung, Live-Onlineklassen, Unterkünfte und Unterstützung für Studierende sowie Umzugs- und Berufshilfe für das Lernen oder Arbeiten in Europa. Alpadia ist ein Teil von Kaplan International Languages und legt den Fokus auf erfahrungsbezogenes Lernen in kleinen Klassen sowie internationale Studentendienste.

Beschreibung

• Ensure the efficient management and smooth running of all Airport/Train Station student transfers • Bear overall responsibility for meeting Alpadia’s ambition of successful student transfers • Manage the performance of the Airport Representative Team • Maintain positive relationships with our transfer providers • Quality control every aspect of transfers • Complete all administrative tasks speedily and professionally • Manage all staff effectively and respectfully, considering their personal development • Lead meetings to drive performance and relay important messages • Lead and assist with the training and induction of staff members • Safeguard and promote the wellbeing of all students in our care • Manage all student/parent/agent queries effectively and respectfully • Communicate effectively with all stakeholders in our camps, head office, transfer providers and customer care teams • Effectively manage and respond to student/parent/agent complaints in a professional and timely manner • Ensure the administration, in terms of weekend departure/arrival data and UM details are well organised and delivered to partners on time • Manage your working relationships professionally and sensitively

🎯 Anforderungen

• Management experience in junior education / learning • Experience in working at airports or train station in a similar position • Experience working with juniors • Experience in a role involving organisation /travel/ education • Ability to manage a team of diverse personalities and skills • Professional experience in holiday course centres or similar structure • High sense of responsibility, organisation and initiative • Ability to multitask and overcome stressful situations • Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines • Ability to form and maintain appropriate relationships and personal boundaries with children and young people • A positive attitude to the use of authority and maintaining discipline • First Degree or similar • A high degree of IT competency - Outlook & MS Office (specifically Excel) • Desirable: Management experience in a summer school environment • Managing multiple departments and teams • Teaching qualification • Excellent English, with an additional European language • Emotional resilience in working with challenging behaviours • Demonstrates an exceptional level of attention to detail • Management degree • Safeguarding and Welfare experience with under 18s

🏖️ Vorteile

• A developing and enriching summer experience • The chance to make long term connections and friends • Meaningful engagement with international students and the chance to give back • A sense of belonging with many returning staff members each year • Development of your social, relationship and leadership skills • Join a booming community of Alpadia staff members who return each year. • Start or continue your professional development (CPD) in a supportive coaching environment • An industry competitive salary • Role training and the opportunity for experiential learning throughout • An unforgettable experience in a dynamic atmosphere • Attractive bonus options for returners and the possibility of career progression