Head of AI Solutions Delivery

🕒 vor 19 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

🤖 Künstliche Intelligenz

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Andela

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2014

🤖 Künstliche Intelligenz

🤝 B2B

📚 Bildung

💰 €200.000.000 Series E - Andela im 2021-09

Artificial Intelligence • B2B • Education

Andela ist ein Unternehmen, das die menschliche Computing-Schicht für Unternehmens-KI bereitstellt: Es trainiert Modelle mit menschlichem Fachwissen im Schleifenprozess, setzt AI-native Ingenieure und verwaltete Engineering-Teams ein und verbessert Arbeitskräfte, um produktive KI-Systeme zu erstellen und zu betreiben. Es bietet eine Plattform, um KI-Ingenieure zu rekrutieren und zu verwalten, Training-as-a-Service (TaaS) und kontinuierliche Lernprogramme anzubieten sowie KI-Systementwicklung, Modellanpassung und MLOps-Fähigkeiten für große Organisationen bereitzustellen.

Beschreibung

• Design and implement delivery frameworks, methodologies, and governance structures that scale AI Solutions revenue by several orders of magnitude over the next 24 months • Establish clear SOPs, AI-specific quality gates (eval frameworks, model performance thresholds, hallucination controls), and risk management protocols while maintaining flexibility for client-specific needs • Create metrics, dashboards, and reporting systems that provide real-time visibility into delivery health, margin performance, and customer satisfaction • Own CSAT, margin, and quality metrics across all AI Solutions and custom development engagements • Implement early warning systems to identify at-risk projects and orchestrate rapid intervention • Conduct regular business reviews with delivery teams to ensure adherence to financial targets and scope management • Establish post-mortem and lessons-learned processes that systematically improve delivery capabilities • Partner with AI Solutions, Sales, and Customer Success leadership to define outcome-based delivery models and fixed-fee engagement structures, and to ensure tight handoffs between Solutions Architects (FDEs) and delivery program managers on every engagement • Build resource management and capacity planning systems that optimize utilization while preventing burnout • Provide coaching, mentorship, and capability development to delivery managers and project leads • Serve as an Executive / Senior Sponsor for strategic enterprise engagements, partnering directly with client executives to shape delivery strategy, mitigate risk, and drive long-term partnership growth

🎯 Anforderungen

• 10+ years in delivery management, professional services, or consulting operations, with at least 5 years in leadership roles • Proven track record building and scaling delivery organizations in high-growth technology companies ($100M+ in managed revenue, 30+ concurrent projects) • Deep expertise in process design, project governance, and operational excellence methodologies, with the technical fluency to engage credibly on AI-specific delivery patterns (evals, model deployment, MLOps, agentic systems) • Demonstrated success managing complex, outcome-based engagements with Fortune 500 clients • Strong financial acumen with experience managing P&L, margin optimization, and resource economics • Experience in AI/ML solutions delivery or adjacent emerging technology domains (cloud transformation, data engineering, etc.)

🏖️ Vorteile

• Flexible work arrangements