Project Services Engineer

Stelle nicht auf LinkedIn

🕒 vor 3 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷🏻‍♀️ Ingenieur

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 19%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ANDRITZ

ANDRITZ

10.000+ Mitarbeiter

🚀 Luft- und Raumfahrt

🏭 Fertigung

Environment & Energy • Aerospace • Manufacturing

ANDRITZ ist ein weltweit führender Anbieter von Prozesstechnologien, Anlagen, Ausrüstungen und Automatisierungslösungen. Das Unternehmen konzentriert sich auf die grüne Transformation durch nachhaltige industrielle Veränderung in mehreren Sektoren, darunter Zellstoff und Papier, Metalle, Wasserkraft sowie Umwelt- und Energielösungen. Mit einem klaren Bekenntnis zu Innovation und Dekarbonisierung umfasst das umfassende Portfolio von ANDRITZ Technologien für Recycling, erneuerbare Energien und verschiedene industrielle Anwendungen, die zu einer nachhaltigeren Welt beitragen.

Beschreibung

• Perform a wide range of project- and service-related tasks for customers • Installing, commissioning, and starting up new systems • Delivering lifecycle support services • Responding to customer service inquiries • Resolving technical issues • Serving as a subject matter expert for ANDRITZ Products • Ensuring high customer satisfaction for North American product customers • Collaborating with other team members to ensure that technical matters are being satisfactorily addressed and resolved in a timely manner • Providing regular updates to customers regarding the status of their projects and service inquiries • Preparing and maintaining technical reports in accordance with project scope or service inquiry requirements • Ensuring that all project and service work is completed in compliance with company policies and procedures • Participating in training and professional development programs to stay up to date with new products and technologies

🎯 Anforderungen

• Associate's degree in electronics, engineering, mechatronics or related field preferred • Minimum of 5 years of experience in customer service or technical support roles • Understanding of the pulp and paper manufacturing process is preferred, in particular paper machine operations • Experience with PLC Platforms Rockwell, Siemens, and/or DCS platforms • Experience with data communications links between PLC and DCS (Modbus, OPC, Ethernet IP, etc) • Excellent customer service and communication skills, with the ability to effectively communicate technical information to non-technical audiences • Strong problem-solving and troubleshooting skills, with the ability to diagnose and resolve technical issues quickly and efficiently • Experience with instrumentation and electrification, including installation, troubleshooting and repair • Ability to work independently as well as in a team environment • Must have a valid driver's license and be able to travel to customer sites as needed

🏖️ Vorteile

• Professional development opportunities • Regular travel across North America

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