Field Support Engineer

🕒 vor 15 Tagen

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Anord Mardix

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1001 - 5000 Mitarbeiter

⚡ Energie

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

Anord Mardix ist ein globales Elektroingenieur- und Fertigungsunternehmen, das sich auf kritische Stromlösungen für Rechenzentren sowie gewerbliche und industrielle Kunden spezialisiert hat. Sie entwerfen und produzieren Schaltanlagen, Stromschienen, modulare Energie-Pods und Skids, Stromverteilungseinheiten und Energiemanagementsysteme (einschließlich SCADA/DCIM) und bieten Installation, Service und Lebenszyklusunterstützung. Das Unternehmen legt Wert auf Zuverlässigkeit, Individualisierung und energieeffiziente, platzsparende Designs für kritische Infrastrukturprojekte weltweit.

Beschreibung

• Develop, service, maintain, and troubleshoot PMS (Power Management Systems) systems (PLC, SCADA, HMI, PME and networks) across client sites. • Provide on-site technical support, diagnosing faults and resolving hardware/software issues quickly. • Support installation and commissioning of PMS systems, including testing and ensuring correct operation. • Deliver customer training and maintain strong client relationships through good service. • Produce clear service documentation and report activities back to internal teams. • Participate in emergency call-out rota (approx. 1 in 8 weeks) and respond to urgent issues. • Comply with health, safety, and company procedures during all field work. • Travel sometimes across the UK & Europe in a field-based engineering role.

🎯 Anforderungen

• Bachelor’s degree/HNC/ONC or related qualification in Electrical Engineering, Electronics Engineering • Minimum of 3 years of experience in servicing and maintaining power management systems, including PLC, SCADA, PME, and networks. • Proven track record in a similar field-based engineering role with strong understanding of power management systems, including hardware and software components. • Proficiency in using diagnostic tools and software for troubleshooting PLC, SCADA, PME, and network systems. • Familiarity with industry standards and regulations related to power management. • Excellent problem-solving, analytical and interpersonal skills. • Ability to work independently and manage time effectively. • Valid driver’s license and ability to operate field service vehicles. • Eligibility to work in the UK.

🏖️ Vorteile

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; • Opportunities to learn new skills in a fast-paced industry; • A competitive salary and benefits package that includes: • A merit-based annual pay review • Enhanced annual leave • Employee recognition scheme and long service awards • Referral bonus • Volunteer days • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year • Sick pay scheme • Cycle to Work scheme • Enhanced maternity/paternity leave • Flexible/Remote/Hybrid Work